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Technical Support Questions about game technical support to the users of the community

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Old 07-10-2012, 06:42 PM   #1
Pig Tester
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Default Account mail with obscolete domain name

Hi,

How user can change his account mail ? It isn't available via website account management.
Imagine if someone registered with blah@somedomain.org and then this domain name has changed to something else then the account it just useless... as you can't modify password or anything else without reading the feedback mail.

Anyone experienced this case?
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Old 07-10-2012, 09:02 PM   #2
Archonaut
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Originally Posted by Pig Tester View Post
Hi,

How user can change his account mail ? It isn't available via website account management.
Imagine if someone registered with blah@somedomain.org and then this domain name has changed to something else then the account it just useless... as you can't modify password or anything else without reading the feedback mail.

Anyone experienced this case?
You have to send NGD a ticket, hoping for you your account's First Name, Last Name date of birth and country isn't just randomly answered but really is correct. They'll ask you for a passport or some sort of evidence so you can prove you're the real owner. After you've proven yourself they'll change it for you...

Good luck mate hahah.
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