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Old 03-31-2013, 02:41 PM   #41
trulyem
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Not that, the actual character interface where restore character is null. I think it would be for future reference and information for the developers too.


Seeing this, NGD seems to be quite nice nowadays. Usually they just ban you and the hacker's account.
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Old 03-31-2013, 02:53 PM   #42
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Quote:
Originally Posted by Checkit View Post
I have posted a screenshot. Maybe you people should look through the forum more instead of just one thread/board.
"You expect NGD to patrol these forums 24/7"

Can I apply this to myself? Oh the irony.
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Old 03-31-2013, 03:07 PM   #43
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Quote:
Originally Posted by Checkit View Post
When I made the first thread about a possible hacker, Surak logged in the game less than 10 minutes after the thread was up. Either that day, or the day after, he logged into the game and gave an official statement. They have also (reportedly) given statements on the RA/Piranha part of the forums. How have they not said anything? They have handled this a lot better than anything I have seen them handle in the past coughWARMASTERBEACONScough.

You people are ungrateful and ignorant. You expect NGD to patrol these forums 24/7, and you expect them to give an answer they have already given. You also seem to expect this to be fixed in a couple of days when nobody knows what the vulnerabilities are, how many there are, who all was affected, etc.

There are so many things they have to address before they can do anything. Just shut up and be patient for a couple of days.
In the first days surak wrote in this forum he had no new informations and they'll look into. - That's ok.
He wrote in the gamechat of RA/Piranha and Haven too.
A screen was made and posted by an user (you) in this forum cause not everybody was in game when Surak wrote there.
You think every (new) user saw the screenshot in here?

All this is a few days ago now.
I'm still not sure, shall i change my passwords or is it possible there's a script atm logging new pws. (Gamesamba told us to change pws. A user who changed his pw told us here he was hacked....).
Is the server save atm?
Can i trust in GMs/SGMs of gamesamba atm?
Do they have any new informations?
Is a rollback coming?
etc.

Ignorant? who?..
I dont think you'll make me believe in Red-Alert-Holidays btw. That's not a one-man-24/7 thing..
And i'm sorry if i'm not that grateful while my personal datas gone be hacked the second time now after the gamigo-hack.

So i don't think it's too much to ask for more informations, while i see important posts like this instead.

Last edited by erttzzadfk; 03-31-2013 at 03:41 PM.
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Old 03-31-2013, 07:37 PM   #44
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Quote:
Originally Posted by RicksaR View Post
Peoples accounts are getting hacked with no fault of their own but NGDs lack of security.
unfortunatly NGD have a partner's like GameSamba and Gamigo.

it's not hard to undersand why we are dont see any GS GM's on Haven. Payment system from GS don't work.

the problem is not IN NGD ... the problems have PARTNERS. Maybe with people who work or worked/fired at these partners.

NGD need time.

NGD - good luck to you!
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Old 03-31-2013, 08:26 PM   #45
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Just to make clear I didnt expect NGD to jump on this during the weekend,
I know they are at GDC, easter holidays with family etc...

I´m sure we´ll get an answer during this working week.

That said, most of my gear has been circulated so many times now that i have lost track of sellers and buyers that could possibly help NGD in tracking my stuff...

edit: Got news that a char called Gail Hotsteel got hacked today lost all her items as well.

Last edited by RicksaR; 03-31-2013 at 11:05 PM.
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Old 04-01-2013, 01:14 AM   #46
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i lost all my barb armor months and months ago...all items i paid for using xim.they didnt take my hunter/warlock items,just my barb stuff..that was wierd.

i didnt worry about it because i suck at this game and having good gear made no difference,besides i never got a reply from ngd about so many things i just gave up wasting my time.

ive still got un answered tickets from 2011 lolz
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Old 04-01-2013, 04:04 AM   #47
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Hey guys,

We are aware of the situation But with me and Ponter at GDC, Kailer moving and Eastern it's really hard for us to react on this.

Monday and tuesday are also holidays in Argentina so please be patient.

Best,

- Chilko
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Old 04-01-2013, 04:11 AM   #48
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Quote:
Originally Posted by chilko View Post
Hey guys,

We are aware of the situation But with me and Ponter at GDC, Kailer moving and Eastern it's really hard for us to react on this.

Monday and tuesday are also holidays in Argentina so please be patient.

Best,

- Chilko
Hopefully people will shut up now.
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Old 04-01-2013, 08:54 AM   #49
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Quote:
Originally Posted by Checkit View Post
Hopefully people will shut up now.
Squeeky wheel gets the grease. Keep this near the top.
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Old 04-01-2013, 04:56 PM   #50
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Quote:
Originally Posted by Lionious Studio View Post
The only thing you Need NGD Studios is not show your Server ip address this way how the hack get to NGD Studio you must Hide it
This is ridiculous, how are you supposed to establish a connection to the server for normal playing if the server IP is hidden?
It is like saying "plug off the network cable and your server will be 100% safe"
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