Access from new computer

Ysingrinus · 01-11-2014, 03:12 PM

Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)

RichardCromwell · 01-11-2014, 06:04 PM

I have never had any issues with accessing the game from different computers.
- Could you quote what exactly the E-Mail you speak of asks you to do?
- And then explain what you have done so far? =)
- Also, when you have entered your password, what exactly happens, before the program crashes?

Those should be the only relevant questions for now, because your problem really seems to result the issue you have with this new computer, but just in case it might be unrelated to that:
- What Operating System runs your computer?
[EDIT; Sorry, i had missed that this was the Linux-Subforum]
- Could there be any issues with administration-rights, or with the Firewall?

In hopes of a quick solution for you,
Laetitian. =)

Ysingrinus · 01-11-2014, 06:22 PM

The E-mail contains only «Dear ysingrinus, this is your code: xxxxx» with the subject "Champions of Regnum: Access from a new computer", but it's the same computer of my first installation.

When I type my password in the login the game crashs. How can I use this code (In the forum I've read about pop-ups that I can't see)?
CoR worked fine before the uninstalling and reinstalling (on the same computer)

MxCx · 01-12-2014, 09:51 AM

The code was a security measure since the hacking event last year, whenever you log in from a new computer you have to verify your identity. There should be a pop up that asks you to enter that code at log in, but the problem here seems to be the fact that you're crashing even before you're able to enter it. Sorry that I'm only able to give you generic advice, but try reinstalling the game and see if that fixes the crashing problem. Also, check your computers log and game log to see if there are any critical events or spikes in your CPU/RAM use that might help explain the crashes.

andres81 · 01-12-2014, 10:25 AM

Quote:

Originally Posted by Ysingrinus

Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)

The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.
for more information:
http://www.championsofregnum.com/for...ad.php?t=98648
http://www.championsofregnum.com/for...d.php?t=100997

Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities

Truewar · 01-12-2014, 11:46 AM

Quote:

Originally Posted by andres81

Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities

Not Ignored. I've got this response in support system:

Quote:

We'll look it up as soon as we can so we can have it solved in a future version of the game.

So everything is OK

Ysingrinus · 01-12-2014, 11:51 AM

I haven't gamel log because the game crashs before. I've also tried to reinstall the game without any effects. I should try to change DE but i have no but i don't want...

Then I'll attend the future versions... :/

andres81 · 01-12-2014, 01:27 PM

Quote:

Originally Posted by Iliares

So everything is OK

Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....

Aries202 · 01-12-2014, 09:16 PM

I had this issue too, I fixed it some random way.

Are you copy/pasting the code in? I remember putting the code in a different way and it didn't crash so try doing it the other way.

RichardCromwell · 01-13-2014, 03:16 AM

Quote:

Originally Posted by Ysingrinus

Then I'll attend the future versions... :/

Wait, what?
Have you attempted andres81's suggested solution, yet? =)

Quote:

Originally Posted by andres81

The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.

http://www.championsofregnum.com/for...d.php?t=100997

Quote:

Originally Posted by andres81

Quote:

Originally Posted by Iliares

So everything is OK

Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....

I fear you might have missed the irony, there. =P

01-11-2014, 03:12 PM	#1
Ysingrinus Pledge Join Date: Jan 2014 Location: Manduria (TA), Italy Posts: 4	Access from new computer Hello =) I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me? (Before the uninstalling no problems with the game)

01-11-2014, 06:04 PM	#2
RichardCromwell Pledge Join Date: Nov 2010 Location: Vienna, Austria Posts: 20	I have never had any issues with accessing the game from different computers. - Could you quote what exactly the E-Mail you speak of asks you to do? - And then explain what you have done so far? =) - Also, when you have entered your password, what exactly happens, before the program crashes? Those should be the only relevant questions for now, because your problem really seems to result the issue you have with this new computer, but just in case it might be unrelated to that: - What Operating System runs your computer? [EDIT; Sorry, i had missed that this was the Linux-Subforum] - Could there be any issues with administration-rights, or with the Firewall? In hopes of a quick solution for you, Laetitian. =) __________________ Haven, Ignis Laetitian [Conjurer, ~50] [Intended Masteries: Front-Lining Sorcerer \|Cautious Enchanter]

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01-11-2014, 06:22 PM	#3
Ysingrinus Pledge Join Date: Jan 2014 Location: Manduria (TA), Italy Posts: 4	The E-mail contains only «Dear ysingrinus, this is your code: xxxxx» with the subject "Champions of Regnum: Access from a new computer", but it's the same computer of my first installation. When I type my password in the login the game crashs. How can I use this code (In the forum I've read about pop-ups that I can't see)? CoR worked fine before the uninstalling and reinstalling (on the same computer)

01-12-2014, 09:51 AM	#4
MxCx Initiate Join Date: Dec 2008 Location: Land of the free, home of the slave Posts: 109	The code was a security measure since the hacking event last year, whenever you log in from a new computer you have to verify your identity. There should be a pop up that asks you to enter that code at log in, but the problem here seems to be the fact that you're crashing even before you're able to enter it. Sorry that I'm only able to give you generic advice, but try reinstalling the game and see if that fixes the crashing problem. Also, check your computers log and game log to see if there are any critical events or spikes in your CPU/RAM use that might help explain the crashes.

01-12-2014, 11:51 AM	#7
Ysingrinus Pledge Join Date: Jan 2014 Location: Manduria (TA), Italy Posts: 4	I haven't gamel log because the game crashs before. I've also tried to reinstall the game without any effects. I should try to change DE but i have no but i don't want... Then I'll attend the future versions... :/

01-12-2014, 09:16 PM	#9
Aries202 Banned Join Date: Mar 2007 Location: New York City Posts: 569	I had this issue too, I fixed it some random way. Are you copy/pasting the code in? I remember putting the code in a different way and it didn't crash so try doing it the other way.