New Linux Issue?

[Lebeau]

NGD, HELP! Today (7/29/2016), I logged into game via STEAM. I had been ingame just a few hours before. STEAM did a brief update to CoR (it has done this twice recently, with no issue). The CoR login screen functioned normally. It reached the character selection screen normally. I chose a character & pressed play. It loaded the loading screen (got at most 5-10% of load) & then immediately crashed to desktop. I tried repeatedly, even rebooted pc, but same result. I have up-to-date Linux 14.04 64-bit OS, Pentium D 2.8 CPU, & Nvidia GT218 GPU. A ticket has been submitted, but is anyone else also having this issue since the STEAM patch?

[_Enio_]

The linux rolauncher binary has been updated a few times recently. It shouldnt be related to issues coming from the game binary itself.

Do you have any more info regarding your system and linux distribution?

[Lebeau]

-Here's the TERMINAL printout at least (from start to crash):

Running Steam on ubuntu 14.04 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Created shared memory when not owner SteamController_Shared_mem
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
[0730/172411:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
[0730/172411:ERROR:browser_main_loop.cc(217)] Running without the SUID sandbox! See https://chromium.googlesource.com/ch...development.md for more information on developing with the sandbox on.
Installing breakpad exception handler for appid(steamwebhelper)/version(20160708214346)
Installing breakpad exception handler for appid(steamwebhelper)/version(1468014226)
[0730/172411:ERROR:main_delegate.cc(779)] Could not load cef_extensions.pak
Installing breakpad exception handler for appid(steamwebhelper)/version(20160708214346)
Installing breakpad exception handler for appid(steamwebhelper)/version(1468023329)
Installing breakpad exception handler for appid(steamwebhelper)/version(1468023329)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311.30 KB
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
roaming config store loaded successfully - 1028 bytes.
migrating temporary roaming config store
Installing breakpad exception handler for appid(steam)/version(1468023329)
Installing breakpad exception handler for appid(steam)/version(1468023329)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""/home/admn/.local/share/Steam/ubuntu12_32/steam" "steam://rungameid/222520" "
ExecSteamURL: "steam://rungameid/222520"
Installing breakpad exception handler for appid(steam)/version(1468023329)
System startup time: 12.83 seconds
Game update: AppID 222520 "Champions of Regnum", ProcID 2416, IP 0.0.0.0:0

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

(steam:2364): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.
CAPIJobRequestUserStats - Server response failed 2
ERROR: ld.so: object '/home/admn/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
Generating new string page texture 71: 384x256, total string texture memory is 704.51 KB
Installing breakpad exception handler for appid(steam)/version(1468023329)
ERROR: ld.so: object '/home/admn/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
Setting breakpad minidump AppID = 222520
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198100759239 [API loaded no]
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Running Steam on ubuntu 14.04 64-bit
STEAM_RUNTIME has been set by the user to: /home/admn/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/admn/.local/share/Steam/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
ERROR: ld.so: object '/home/admn/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
Setting breakpad minidump AppID = 222520
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198100759239 [API loaded no]
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.hdmi.0:CARD=0,AES0=4,AES1=130,A ES2=0,AES3=2'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM hdmi
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.hdmi.0:CARD=0,AES0=4,AES1=130,A ES2=0,AES3=2'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM hdmi
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.modem.0:CARD=0'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline:CARD=0,DEV=0
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.modem.0:CARD=0'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline:CARD=0,DEV=0
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.modem.0:CARD=0'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM phoneline
ALSA lib confmisc.c:1286:(snd_func_refer) Unable to find definition 'cards.Audigy2.pcm.modem.0:CARD=0'
ALSA lib conf.c:4292:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:4771:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2266:(snd_pcm_open_noupdate) Unknown PCM phoneline
bt_audio_service_open: connect() failed: Connection refused (111)
bt_audio_service_open: connect() failed: Connection refused (111)
bt_audio_service_open: connect() failed: Connection refused (111)
bt_audio_service_open: connect() failed: Connection refused (111)
Cannot connect to server socket err = No such file or directory
Cannot connect to server socket
jack server is not running or cannot be started
Game removed: AppID 222520 "Champions of Regnum", ProcID 2535
No cached sticky mapping in ActivateActionSet.

-It's all 'Greek' to me, Enio, but what other info do you require, & how do I obtain it?

[_Enio_]

Only thing i see there is errors about the 32bit steam overlay library, that doesnt have to mean anything though.

I dont play via steam, so i dont know how to debug it probelrly. You could consider trying the non-steam version. Thats easier to debug aswell.

All you need is the 64bit rolauncher, and the needed libraries. And patience since it will download alot of stuff.

In case you want to try it - I bundled those in my dropbox >>here<<.

Just extract this in your homefolder and run the rolauncher binary and it will download the game stuff. Better then the one from the website which is full of outdated resources.

Edit: You might have to make it executable by either using context menu in some file manager or via commandline with chmod +x rolauncher

[Lebeau]

I will definitely consider the option, but I want to see if NGD/STEAM debugs their product 1st. I know next to nothing about computers or this OS, & I don't know what the current issue is now, but I do know that the native Linux version of CoR crashes even quicker on this dinosaur of a pc than what I have now thru STEAM. I have tried the native CoR version repeatedly thru 3 Linux OS upgrades over a few years to no effect, & each time had to run game thru STEAM in order to play, until now. I might also upgrade to 16.04 Xubuntu LTS & try running it then, but I had wanted to wait until 16.04 is as thoroughly proofed & as stable as 14.04. Thanks for the help, Enio, I'll keep my fingers crossed, & if all else fails, try your advice in a week or so....

-Repeat..."what other info do you require, & how do I obtain it?"

[_Enio_]

Originally Posted by Lebeau

-Repeat..."what other info do you require, & how do I obtain it?"

Well its rather technical. These mostly rely on running the game with some debug tool active, however with steam i am not sure, i did read it executes games in some kind of sandbox, which might make stuff difficult.

You say you crash after you press enter world, so you can get into character select successfully?

If yes, there are 2 tools that can get you info about whats going on right before the crash. strace logs system calls (file open calls and stuff) that can get hints at what "part" of execution the crash occurs, or what files or actions system-wise are involved. gdb is the main linux debugger, which can give insight into what program was executing when the crash occurred, this is rather cryptic however when the binary isnt a special debug version, however still can get some hints)

Now if you can get into character screen, and you can produce a crash by pressing enter, you can use these tools by attaching them to the game process.
So what you need to do after getting to character screen (in windowed mode)

strace

1. Fire up a console
2. Find out the Process id (PID) of the game binary ( either with the help of top, or by issuing ps ef | grep -v grep | grep game) <--- if you dont get a result here, stop. Then steam runs stuff in a sandbox where we cant just look in easily.. Then you need to try it with the standalone game version.
3. Attach strace to the process (strace -o <some_filename> -p <PID>)
4. Produce the crash
5. Stop the strace logging in console by issuing Ctrl+C
6. Upload and share the file (Shouldnt contain private info, but feel free to pm)

gdb

1. Fire up a console
2. Find out the Process id (PID) of the game binary ( either with the help of top, or by issuing ps ef | grep -v grep | grep game)
3. start gdb on commandline (just enter gdb)
4. In the gdb console that now shows up, enter attach <PID>
5. Produce the crash
6. gdb console will say something about the crash (received SIGABORT or SIGSEV or whatever)
7. enter "backtrace" or "bt"
8. Copy paste the printed result here
9. Btw, you can exit the gdb console by issuing quit

That should at least shed some light on where the problem lies. But its a bit technical.


If you have any questions, dont hesitate to ask (here or pm)


Good luck!

Edit: You might have to install these tools from the ubuntu packet manager.

[Lebeau]

I tried the bundle you suggested. It ran normally for extraction & install. It loaded the RO-login screen when the RO-app was opened. It began a 4.6MB download on that login screen. It finished all of it, then the app immediately crashed to desktop. The RO-launcher won't do anything now, at all. It won't even run in a terminal so we can look at what is going on. The terminal opens, nothing appears, & a fraction of a second later, the terminal crashes to desktop. No luck (except bad). Just feelin' kinda' busted & disgusted...(but thanks for the effort, not your fault).



So, I ran the program in terminal via ... :~$ /home/admn/regnum/rolauncher &
& it spit this out:

[1] 3703
... :~$ /home/admn/regnum/rolauncher: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory

Yet, the file & directory DO exist afaik.

-As to the other suggestion, I'm pretty sure I'll have to install those tools, as I use a stripped down GUI (XFCE) that has none of these things I'm fairly sure. Will try to follow your directions above & get you more info when my mood improves sufficiently, & I have the time & patience. Then, I'll try obtaining the native-RO info 1st, as you said you were unfamiliar with STEAM, & that it's easier to debug the native version.

[Hayir]

Originally Posted by Lebeau

I tried the bundle you suggested. It ran normally for extraction & install. It loaded the RO-login screen when the RO-app was opened. It began a 4.6MB download on that login screen. It finished all of it, then the app immediately crashed to desktop. The RO-launcher won't do anything now, at all. It won't even run in a terminal so we can look at what is going on. The terminal opens, nothing appears, & a fraction of a second later, the terminal crashes to desktop. No luck (except bad). Just feelin' kinda' busted & disgusted...(but thanks for the effort, not your fault).



So, I ran the program in terminal via ... :~$ /home/admn/regnum/rolauncher &
& it spit this out:

[1] 3703
... :~$ /home/admn/regnum/rolauncher: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory

Yet, the file & directory DO exist afaik.

-As to the other suggestion, I'm pretty sure I'll have to install those tools, as I use a stripped down GUI (XFCE) that has none of these things I'm fairly sure. Will try to follow your directions above & get you more info when my mood improves sufficiently, & I have the time & patience. Then, I'll try obtaining the native-RO info 1st, as you said you were unfamiliar with STEAM, & that it's easier to debug the native version.

Download the file from Enios dropbox and try

LD_PRELOAD=path/to/file/libjpeg.so.62 ~/regnum/rolauncher

Also replace your rolauncher with the one Adrian posted. https://www.championsofregnum.com/fo...2&postcount=33

Maybe it helps.

[_Enio_]

You need to cd into that directory and then run ./rolauncher. Sorry i shouldve mentined that: Binaries are looking in the current directory for libraries first, and then in the default library paths (usually /usr/lib/ and /usr/local/lib/) So in your case (seems you are in ~ = /home/admn) it looked in your home directory and didnt find that lib..

so do a

cd /home/admn/regnum && ./rolauncher

And try again.

The 4Mb update just meant it updated the rolauncher binary itself. To be able to start rolauncher from any path, you could "install" those libraries by copying it in the respective library folders. I personally dont mess with those though, only let packages i installed via some package manager add stuff there (so i can track it).

Edit: You can also do something like this

 LD_LIBRARY_PATH=/home/admn/regnum /home/admn/regnum/rolauncher

this temporarily adds the folder ~/regnum to the search path. Im not sure about the LD_PRELOAD skit mentioned, it should work similarly, but per-library. You'd need to also preload the libpng12.so.0 then.

[Lebeau]

<LD_PRELOAD=path/to/file/libjpeg.so.62 ~/regnum/rolauncher>

spits this out:

... :~$ LD_PRELOAD=path/to/file/libjpeg.so.62 ~/regnum/rolauncher
ERROR: ld.so: object 'path/to/file/libjpeg.so.62' from LD_PRELOAD cannot be preloaded (cannot open shared object file): ignored.
/home/admn/regnum/rolauncher: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory

<cd /home/admn/regnum && ./rolauncher>

spits this out:

./rolauncher: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory

<LD_LIBRARY_PATH=/home/admn/regnum /home/admn/regnum/rolauncher>

spits this out:

/home/admn/regnum/rolauncher: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory

SO,

What the hell is a "libjpeg.so.62"? Why don't I have one already? Where do I get one?

SO,

....after asking meself these questions, I found out I'm not alone in this issue. Others in unrelated app installations also suffer a lack of "libjpeg62", tho not sure why. I then installed it. I ran native-RO (the one that wouldn't do ANYthing before) in a terminal. The RO-loader loaded normally. It patched 21 MB or so, then I got to server selection screen. I choose a server, it went to the loading screen normally, but took a long while getting resources, as is normal 1st time in. It got to character selection screen, I pressed play, & RO crashed, the terminal spitting this out:

[1] 14832
... :~$ [S_API FAIL] SteamAPI_Init() failed; SteamAPI_IsSteamRunning() failed.
[S_API FAIL] SteamAPI_Init() failed; unable to locate a running instance of Steam, or a local steamclient.so.

SO,

WTF?! Why is the native version of RO looking for STEAM ffs?! Am I missing far more here than I realize?! /me is stupid ya' know...