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| Technical Support Questions about game technical support to the users of the community |
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| Technical Support Questions about game technical support to the users of the community |
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11-12-2017, 09:17 AM
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#1 |
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Apprentice
 Join Date: Sep 2009
Posts: 61
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Having huge issues returning to the game
recently been trying to get back onto the game but no wonder old players can't return.
Got a new laptop a few months ago, so couldn't log into my account... Then went through the support process, was really slow so forgot about it. The thread was closed tried to upload my ID etc but JPG format wasn't allowed to be uploaded... Why is it so hard to log into my account when Haven is already struggling for players. Hope this can be sorted out soon or I just won't bother... |
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11-12-2017, 11:46 AM
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#2 |
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Pledge
Join Date: Apr 2008
Location: Potsdam
Posts: 16
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Something similar to me but I was able to go through it. Try again you will succeed
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11-13-2017, 02:03 PM
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#3 |
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Apprentice
Join Date: Sep 2009
Posts: 61
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Support still not replied yet..
Any ideas on how I can upload my photo as jpg isn't accepted? |
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11-13-2017, 03:50 PM
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#4 | |
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Banned
Join Date: Oct 2011
Location: 'B-F-Egypt', Virginia, U.S.A. (please pity & forgive us poor american fools!).
Posts: 605
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Quote:
/me scratches head, shrugs, wanders off.... 
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11-14-2017, 11:39 PM
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#5 |
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Apprentice
Join Date: Sep 2009
Posts: 61
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still no reply... and no reply from the team on the forum...
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11-15-2017, 10:58 AM
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#6 |
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Initiate
Join Date: Dec 2011
Location: Poland
Posts: 160
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try pm to Leily, got no reply from support for a month and she helped me to solve problem in 2 days.
__________________
Kyle Katharn (knight) Darth Malgus (barb) Marka Ragnos (Hunter) |
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11-18-2017, 03:09 AM
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#7 |
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Apprentice
Join Date: Sep 2009
Posts: 61
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Opened my support ticket 5 days ago, all I need is the e-mail changed to my current e-mail so I can activate my account -_-
Is it so hard to do 
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11-23-2017, 09:32 PM
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#8 |
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Pledge
Join Date: Oct 2009
Posts: 8
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hey herakles I remember you!
im going thru the same thing sent my id but still no reply back! The support team seems like they need some support them self's. I even was able to log into one account i knew the email to and the authorization doenst even send to the email.. Its really A shame I used to love this game and cant even play! RIP 
__________________
 Level 60 Nordo marks: Slim ShadyLevel 60 Utghar barb: Eztocrypt
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12-05-2017, 05:05 AM
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#9 | |
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Pledge
Join Date: Apr 2016
Posts: 32
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Quote:
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