|
|
Technical Support Questions about game technical support to the users of the community |
|
Thread Tools | Display Modes |
06-06-2008, 12:31 PM | #1 |
Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
|
Can't play, its say Loading but...
I can't play, its say Loading but its doing nothing...
Does its uptade? or its a bug?... ( its the screen when you open the game its say Laoding and at bottom you can see accept (cant click on accept) or cancel ) Please, tell me why its doing that =S |
06-06-2008, 02:34 PM | #2 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
|
Hi Delta_x_6,
Do you have any active Antivirus, Firewall or AntiSpyware software? If this is correct, please specify them and I'll help you configure them. Regards.
__________________
gamemod - ngd Studios |
06-06-2008, 02:36 PM | #3 |
Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
|
I dont have any antivirus or spyware , and I shut my firewall off... =s
|
06-06-2008, 03:12 PM | #4 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
|
Could you give me a list of your processes?
You can do it using Process Explorer: http://download.sysinternals.com/Fil...ssExplorer.zip Inside that application, go to "Save as..." and send me the text file you obtain. Regards.
__________________
gamemod - ngd Studios |
06-06-2008, 03:34 PM | #5 |
Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
|
it is safe to send that here? and it is the text ( Procexp.txt )?
|
06-06-2008, 03:50 PM | #6 | |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
|
Quote:
You can attach it to a post here by "Managing Attachments", below the message editor. Regards.
__________________
gamemod - ngd Studios |
|
06-06-2008, 03:57 PM | #7 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
|
You have Windows Family Safety Client active, maybe that is blocking you internet access to Regnum Online. Please check that and tell me what you find out.
Regards.
__________________
gamemod - ngd Studios |
06-06-2008, 03:59 PM | #8 |
Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
|
Where i can go check that =s?
|
06-06-2008, 04:01 PM | #9 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
|
__________________
gamemod - ngd Studios |
06-06-2008, 04:10 PM | #10 |
Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
|
Mine isnt the same...
Can't sand it...too big i guess =/ ( mine in french ...dunno if that help ) Last edited by Delta_x_6; 06-06-2008 at 04:37 PM. |
Thread Tools | |
Display Modes | |
|
|