Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 06-02-2007, 09:18 AM   #1
Reuhman
Master
 
Reuhman's Avatar
 
Join Date: Apr 2007
Location: France
Posts: 375
Reuhman is on a distinguished road
Default The game won't start nor crash

I use the windows version. Everything was working fine until 2 or 3 days ago. Now i launch RO, i click play and the game freezes on the console, at a stage where the fonts seem to be resized (it has a kind of "fading" effect in the console and stops in the middle of it). the last text i see is "got ressource list : xxxx ressources available". The game doesn't crash, just freezes. the window states "not responding", i can't even force it to quit with task manager. i'm forced to reboot every time.

i've tried reinstalling, deleting the live server folder, enabling/disabling sound, enabling/disabling firewall, safe mode, D3D and OpenGL. I've even installed linux to be able to play but my sound card is not detected by linux. i can play without sound but WHY the hell should i play on linux without sound when i could play on windows with sound 3 days ago ????

EDIT : forgot to beg : please help me.

Last edited by Reuhman; 06-12-2007 at 12:16 PM.
Reuhman no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 01:07 PM   #2
Nodalor
Master
 
Nodalor's Avatar
 
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
Nodalor is on a distinguished road
Default

Skip the intro movie.
__________________
Nodalor no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 04:43 PM   #3
Reuhman
Master
 
Reuhman's Avatar
 
Join Date: Apr 2007
Location: France
Posts: 375
Reuhman is on a distinguished road
Default

Quote:
Originally Posted by Nodalor
Skip the intro movie.
but i don't even get to that point.

the game crashes just before that. after it has detected hardware and stuff.
Reuhman no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 06:30 PM   #4
Nodalor
Master
 
Nodalor's Avatar
 
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
Nodalor is on a distinguished road
Default

I don't know then... It might be a problem with the update then. Mabye the admins know how to fix it. They fixed my problem with an update. Sometimes I just have to wait until the next update.
__________________
Nodalor no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 07:15 PM   #5
Myxir
Count
 
Myxir's Avatar
 
Join Date: Mar 2007
Location: Germany
Posts: 1,164
Myxir is on a distinguished road
Default

You tried reinstalling the game?
__________________
French Warriors of Syrtis: Nessa Telrunya (Hunter) - Myxir (Warlock) - Estra (Conjurer)
In War it does not matter who is right, but who is left.
Myxir no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 07:45 PM   #6
Reuhman
Master
 
Reuhman's Avatar
 
Join Date: Apr 2007
Location: France
Posts: 375
Reuhman is on a distinguished road
Default

Quote:
Originally Posted by Myxir
You tried reinstalling the game?
yes. and it's been 2 updates since the problem occured.
Reuhman no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 09:33 PM   #7
Nodalor
Master
 
Nodalor's Avatar
 
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
Nodalor is on a distinguished road
Default

Quote:
I've even installed linux to be able to play but my sound card is not detected by linux. i can play without sound but WHY the hell should i play on linux without sound when i could play on windows with sound 3 days ago ????
Does it work on Linux?
__________________
Nodalor no ha iniciado sesión   Reply With Quote
Old 06-02-2007, 11:18 PM   #8
Reuhman
Master
 
Reuhman's Avatar
 
Join Date: Apr 2007
Location: France
Posts: 375
Reuhman is on a distinguished road
Default

Quote:
Originally Posted by Nodalor
Does it work on Linux?
yes. i'll try to make it clear. the game works on linux (now it's my only option to be able to play) but i have an external sound card and it's really complicated to set up. so i have no sound at all in RO for linux. this is a real problem in the war zone.

now i'll try reinstalling nvidia drivers, sound drivers and the game (maybe windows).

i wish i had some logs to provide but since the game doesn't crash...
Reuhman no ha iniciado sesión   Reply With Quote
Old 06-03-2007, 12:11 AM   #9
Reuhman
Master
 
Reuhman's Avatar
 
Join Date: Apr 2007
Location: France
Posts: 375
Reuhman is on a distinguished road
Default

here's the last thing i'm able to see.

might have something to do with openAL since it stops on this line.
Attached Images
File Type: jpg ro.JPG (89.8 KB, 14 views)
Reuhman no ha iniciado sesión   Reply With Quote
Old 06-03-2007, 12:22 AM   #10
kylor
Initiate
 
kylor's Avatar
 
Join Date: May 2007
Posts: 103
kylor is on a distinguished road
Default

Quote:
Originally Posted by Reuhman
yes. i'll try to make it clear. the game works on linux (now it's my only option to be able to play) but i have an external sound card and it's really complicated to set up. so i have no sound at all in RO for linux. this is a real problem in the war zone.

now i'll try reinstalling nvidia drivers, sound drivers and the game (maybe windows).

i wish i had some logs to provide but since the game doesn't crash...
Sound on Linux doesn't work out-of-the-box, even with a normal sound card. So make sure you've followed the sound-fixing instructions in the Linux thread (http://www.regnumonline.com.ar/forum...ead.php?t=1617). Personally, the second sound-fix method was the one that worked for me, but try both.

If I recall correctly, on mine it just says that OpenAL fails or something and just loads anyway.
kylor no ha iniciado sesión   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:39 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved