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Technical Support Questions about game technical support to the users of the community

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Old 01-31-2010, 01:52 PM   #11
Surfy
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The exact same problem with mine, Warlord07. I manage to get in after 20+ minutes but the realms don't appear... sad..
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Old 01-31-2010, 01:54 PM   #12
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same problem! it started yesterday evening for me, it takes me not long to login but it's loading so EXTREMELY slow ingame. I don't wear any armor for 2 minutes, texts show up after 1 minute, inventory empty for 4 minutes. I can't get on my horse I can't do any spells at all, when i start walking I return to my start point after 30 seconds... I'm going to download regnum again and I hope it will work then. NGD do something
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Old 01-31-2010, 01:55 PM   #13
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All weekend i've had trouble getting into either server, and when i finally get in i have big lag spikes/game freezing, etc.
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Old 01-31-2010, 01:58 PM   #14
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Quote:
Originally Posted by Jeeposnl View Post
same problem! it started yesterday evening for me, it takes me not long to login but it's loading so EXTREMELY slow ingame. I don't wear any armor for 2 minutes, texts show up after 1 minute, inventory empty for 4 minutes. I can't get on my horse I can't do any spells at all, when i start walking I return to my start point after 30 seconds... I'm going to download regnum again and I hope it will work then. NGD do something
I tried re-downloading RO but nothings changed. still can't log in. Also tried updating my video card...
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Old 01-31-2010, 02:03 PM   #15
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i have 2 points to say something about
1. I get a second regnum when I enter name and pass (and w8 long enough)
2. It doesnt show worlds and I will keep spamming NGD with hate mails if they dont solve it

NGD
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Old 01-31-2010, 02:46 PM   #16
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Been waiting for over an hour with nothing looking like it will ever go.



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Old 01-31-2010, 02:54 PM   #17
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Hi Community,

We are aware of the problem. This time is complicated, because it's a hardware failure where the user database is hosted, which is making the autopatch server fail.

We are working on a solution. Please, be patient. Thank you!

Regards,
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Old 01-31-2010, 02:54 PM   #18
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hmm now its saying autopatch has failed that mean they took server down and working on it yet????
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Old 01-31-2010, 02:55 PM   #19
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getting a "connection to autopach server faild" message now... awsome...
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Old 01-31-2010, 02:57 PM   #20
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Quote:
Originally Posted by Warlord07 View Post
hmm now its saying autopatch has failed that mean they took server down and working on it yet????
Yes. We'll solve this as soon as possible.

Thank you.
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