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Technical Support Questions about game technical support to the users of the community

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Old 10-06-2010, 03:52 PM   #1
Firellord
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Unhappy disabled for something I haven't done?

it's just ridiculous that you get banned for something you did not do. Today when I login I get to see that I am banned because I've stolen someone's account, which is not true. I once logged onto an account with my friends permission and without changing something.

Is it normal that you can be banned because someone claimed that you did, without proof? I hope they answer me back quick, but guess it's lost now
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Last edited by Firellord; 10-07-2010 at 04:03 PM.
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Old 10-06-2010, 04:37 PM   #2
Gytha_Ogg
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Quote:
Originally Posted by Firellord View Post
I hope they answer me back quick, but guess it's lost now
Did you submit a ticket through the new support site?

http://www.regnumonlinegame.com/support/

Word is, those usually get responses pretty quickly.
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Old 10-06-2010, 04:39 PM   #3
Firellord
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After a few hours I got response and now they tell me that the case is under investigation. I hope I can really get it back.

EDIT: glad they reactivated it now .
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Last edited by Firellord; 10-07-2010 at 01:12 PM.
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