Bug Report Tool Issue

warlcook · 08-15-2007, 01:16 AM

When I crash (often) it asks me to send the report. When ever I DO send the report, once it sends, the 'play' button never becomes active, and I have to restart Regnum.

Suggestion: Allow me to "Send" "Send Later" and "Don't Send" Crash info.. and let me collect multiple crash logs then send them in at the end of the night.

Tyr · 08-15-2007, 04:34 PM

Quote:

Originally Posted by jpicon

Post this kind of threads in the forum that it should belong in.

What? If you read his post again he is reporting a problem. The problem being when he sends in a crash report the play button remains grayed out. Just because he added a suggestion does not atomically imply that he has post this info in the wrong spot.

ByteMe · 08-15-2007, 07:23 PM

I'm having the same issue with sending bug logs on a WinXP system where the play button never becomes active. If I crash during a fight or hunting, I've found that I cancel and end up not sending the reports in an attempt to hurry and reconnect.

Angelwinged_Devil · 08-15-2007, 10:09 PM

there's been so many crashes lately, I won't send every one of them, I get this one too with a grayed out button though.

Wyatt · 08-16-2007, 05:22 AM

yeah crashes are as bad as ever and for some annoying reason my regnum program dont generate a crash log :S

ArcticWolf · 08-16-2007, 05:30 AM

Quote:

Originally Posted by jpicon

yeah crashes are as bad as ever and for some annoying reason my regnum program dont generate a crash log :S

It does, you just have to post the error_bactrace files you find in the c:\program files\regnumonline\liveserver folder.

Wyatt · 08-16-2007, 09:29 AM

Yes i know that, but i dont seem to find them no more, is like it dont even produce 1.

warlcook · 08-23-2007, 02:46 PM

Just to update:

After the patch, (I crash a LOT LOT LOT less now) my first crash, I sent the log and the play button came active. I was excited, and hoped the issue was fixed. Unfortunatly my second crash, the play button once again stayed inactive.

I'm using XP (Pro) as well.

warlcook · 09-01-2007, 03:38 AM

FYI, still having this issue.

08-15-2007, 01:16 AM	#1
warlcook Pledge Join Date: Jul 2007 Location: I'm from Theory, everything works here. Posts: 48	Bug Report Tool Issue When I crash (often) it asks me to send the report. When ever I DO send the report, once it sends, the 'play' button never becomes active, and I have to restart Regnum. Suggestion: Allow me to "Send" "Send Later" and "Don't Send" Crash info.. and let me collect multiple crash logs then send them in at the end of the night.

09-01-2007, 03:38 AM	#9
warlcook Pledge Join Date: Jul 2007 Location: I'm from Theory, everything works here. Posts: 48	FYI, still having this issue. __________________ Inquisition - an English Speaking Syrtis Clan RO's Suggestion Box

08-15-2007, 07:23 PM	#3
ByteMe Master Join Date: Jul 2007 Posts: 423	I'm having the same issue with sending bug logs on a WinXP system where the play button never becomes active. If I crash during a fight or hunting, I've found that I cancel and end up not sending the reports in an attempt to hurry and reconnect.

08-15-2007, 10:09 PM	#4
Angelwinged_Devil Banned Join Date: Feb 2007 Location: Under your skin Posts: 1337 Posts: 2,490	there's been so many crashes lately, I won't send every one of them, I get this one too with a grayed out button though.

08-16-2007, 05:22 AM	#5
Wyatt Count Join Date: Dec 2006 Posts: 1,544	yeah crashes are as bad as ever and for some annoying reason my regnum program dont generate a crash log :S

08-16-2007, 09:29 AM	#7
Wyatt Count Join Date: Dec 2006 Posts: 1,544	Yes i know that, but i dont seem to find them no more, is like it dont even produce 1.

08-23-2007, 02:46 PM	#8
warlcook Pledge Join Date: Jul 2007 Location: I'm from Theory, everything works here. Posts: 48	Just to update: After the patch, (I crash a LOT LOT LOT less now) my first crash, I sent the log and the play button came active. I was excited, and hoped the issue was fixed. Unfortunatly my second crash, the play button once again stayed inactive. I'm using XP (Pro) as well.