|
|
Technical Support Questions about game technical support to the users of the community |
|
Thread Tools | Display Modes |
12-02-2006, 08:38 PM | #1 |
Pledge
Join Date: Dec 2006
Posts: 4
|
Startup error
When I first click the Regnum Online icon, the small window where the EULA should be and the spot for the Accep/Cancel buttons appears. However there is nothing in the window nor the buttons (you can see through to the desktop). After a couple of minutes, an error window pops up:
Unable to open the requested HTML document: http//www.regnumonline.com.ar/launcher/ro_eula.php After another minute the Accept and Cancel buttons appear, but the windows finally give the (Not Responding) error in the title bar. I've reinstalled twice. I'm downloading the game again from the website instead of Fileplanet now, but wanted to post this error to see if anyone could help. Thanks. |
12-03-2006, 09:26 PM | #2 |
Initiate
Join Date: Oct 2006
Location: Ukraine, Europe
Posts: 117
|
Strange, that sounds like what happens to me when I accidently run the program while not connected to the internet. Sounds like you might be firewall blocked, but it should at least load the html page...
Try figuring out something pertaining to net connection. Sorry I can't be of more help.
__________________
Bergon - Conjurer - Alsius
|
12-03-2006, 11:00 PM | #3 | |
Pledge
Join Date: Dec 2006
Posts: 4
|
Quote:
Thanks for responding. |
|
12-03-2006, 11:04 PM | #4 |
Legend
Join Date: Mar 2006
Location: Oslo
Posts: 2,176
|
Still not working? (We had some problems in the web server yesterday)
Also, are you using a proxy server for web browsing?
__________________
Surak Remember... this is just a game! - Xephandor existe y Miriya es su profeta! |
12-04-2006, 12:36 AM | #5 |
Initiate
Join Date: Oct 2006
Location: Ukraine, Europe
Posts: 117
|
Even if it was just the web server, he shouldn't have had the problem with the accept button et al I would think.
Hmmm, peculiar.
__________________
Bergon - Conjurer - Alsius
|
12-04-2006, 01:19 AM | #6 |
Pledge
Join Date: Dec 2006
Posts: 4
|
No proxies.
Still not working after downloading and installing the prog from the Regnum site. |
12-05-2006, 06:05 AM | #7 |
Initiate
Join Date: Nov 2006
Posts: 205
|
It's your connection.
|
12-07-2006, 06:17 PM | #8 | |
Pledge
Join Date: Dec 2006
Posts: 4
|
Quote:
Well I can get a little further now (note: I've done nothing with the game since my last post, it just gets further now). Now I'm at the Night Elf screen where you can select Exit/Options/Play. I still get errors trying to load up the info in the little window above the buttons. I can click Exit and Options, and play around with the options, but the Play button stays greyed out the whole time and the blue progress window is just blue. When I first get to the elf menu, it loads the update but then turns solid blue. Here's some error logs: Both show up with the Night Elf screen. The first only shows up once, the other shows up every time I bring the window to the foreground. ************************************************** ********************************************* 12:36:34: Failed to copy the file '.\LiveServer' to '..\LiveServer' (error 5: access is denied.) 12:36:34: Failed to copy the file '.\RegnumOnline.exe' to '..\RegnumOnline.exe' (error 32: the process cannot access the file because it is being used by another process.) ************************************************** ********************************************* 12:37:36 PM: Unable to open requested HTML document: http://www.regnumonline.com.ar/launc...s.php?lang=eng 12:37:39 PM: Unable to open requested HTML document: http://www.regnumonline.com.ar/launc...s.php?lang=eng ************************************************** ********************************************* Last edited by drakkenstaln; 12-07-2006 at 06:35 PM. |
|
|
|