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Old 08-23-2012, 01:11 AM   #1
Skate81
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Default RoLauncher.exe

So I haven't played since 2009, I re-installed today and the launcher just crashes, don't even get to the login screen, Windows 7 Ultimate 32 bit. I've re-downloaded twice, uninstalled, reinstalled twice but to no avail, I have the same setup I had when I played in 2009, any help would be much appreciated.

Also in the middle of another reinstall.


This is after the re-install, log of crash error.

Problem Event Name: APPCRASH
Application Name: ROLauncher.exe
Application Version: 0.0.0.0
Application Timestamp: 50204557
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11631
Fault Module Timestamp: 4f7e4bf5
Exception Code: c0000005
Exception Offset: 00925130
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Last edited by Skate81; 08-23-2012 at 01:16 AM. Reason: updated post.
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Old 08-23-2012, 02:39 AM   #2
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Quote:
Originally Posted by Skate81 View Post
So I haven't played since 2009, I re-installed today and the launcher just crashes, don't even get to the login screen, Windows 7 Ultimate 32 bit. I've re-downloaded twice, uninstalled, reinstalled twice but to no avail, I have the same setup I had when I played in 2009, any help would be much appreciated.

Also in the middle of another reinstall.


This is after the re-install, log of crash error.

Problem Event Name: APPCRASH
Application Name: ROLauncher.exe
Application Version: 0.0.0.0
Application Timestamp: 50204557
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11631
Fault Module Timestamp: 4f7e4bf5
Exception Code: c0000005
Exception Offset: 00925130
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Hi! Can you send us the crash dump on the launcher tool?

Regards!
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Old 08-23-2012, 02:41 AM   #3
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Where would I get the crash dump on launcher?

It's not opening at all, just stops working... I've tried numerous things that I know... would my ATI Radeon 2600 XT be compatiable?
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Old 08-23-2012, 02:46 AM   #4
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Quote:
Originally Posted by Skate81 View Post

This is after the re-install, log of crash error.

Fault Module Name: atioglxx.dll
Can you try to download and upgrade your video card driver?

We are going to look this issue in depth tomorrow, but it seems to be a problem with the OpenGL "atioglxx.dll" file.

Regards!

PS: Please, post your feedback here or sent me a PM.
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Old 08-23-2012, 02:48 AM   #5
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I downloaded the newest driver that I found on the website.
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