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Technical Support Questions about game technical support to the users of the community |
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10-27-2012, 05:14 AM | #1 |
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I cant log
I have mac and i cant log..When i choose server it verifies and when its ready to load it crashes..I played before regnum on the same mac and it ran ok..
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10-28-2012, 08:06 AM | #2 |
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Please someone can tell me how to solve it?When i am ready to enter the World it seems its preparing then white screen and then a message that the game cant work..I dont understand the reason..Months ago the game worked fine..
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10-28-2012, 09:48 AM | #3 |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
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Could you post your PC specifications?
Also more info on the error message you get would be great.
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Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
10-28-2012, 12:47 PM | #4 |
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Mac book pro 5.5
Mac os ox 10.6.8 Processor 2.26 ghz core 2 duo Memory DDR3 2 gb Graphics NVIDIA GeForce 9400M About the error it says quit unexpectedly and in the details somethings i cant understand its a whole list....Something about exception type:EXC Bad access.(i dont know if it helps..I am not good on the computers..) Thanks for your reply and your time. |
10-29-2012, 12:46 AM | #5 |
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i also downloaded the game today with hopes of playing but right after i pick my realm and verigfy the game loads up for a second and crashes with the message it "unexpectedly quit".
i dont want to post all the code because its a bunch but i got this section to see if it helps at all Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c Crashed Thread: 0 Dispatch queue: com.apple.main-thread im on a mac with 4gb ram, nvidia graphics card running 10.6.8 osx |
10-29-2012, 04:23 AM | #6 |
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Jay we have the same problem..when i am ready to enter the world it goes white screen and then shows the same error..I think something changed with the patches because months ago i was able to play the game...
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10-29-2012, 06:49 PM | #7 |
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still having the same problem today. tried rebooting and everything to no avail. please help if someone can
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10-29-2012, 07:05 PM | #8 |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
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Aww, macs.. I have no idea about those machines :/
However, there is a whole thread related to Regnum on Mac OS, that is moderated by the developer himself: http://regnumonline.com.ar/forum/showthread.php?t=72253 I'm sorry that I can't help you any further
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Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
11-03-2012, 12:54 AM | #9 |
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still having the same problems and no one replied on the mac thread in the general section. is anyone else having these problems?
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11-03-2012, 01:19 AM | #10 |
Initiate
Join Date: Oct 2009
Posts: 156
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not sure about specifics or as to which computer/program used, but my friend has a similar problem and i saw on forum from previous success, try to go to your game folder, and delete the folder named 'Live Server' and then run the game and have it reload it. It worked for him but he's just a little laggy, (i doubt it's from the deleting of the folder, so don't worry). But try it and let us know!
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