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Old 03-30-2013, 03:49 AM   #1
Ricksa
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Default NGD Hacked Accounts.

Today my account of 6 chars:
Victus, Viki, Vikernes, Vikente, Ricksa, Ricksa Arcus are all inaccessible, all my chars seem bare on selection screen but i cannot enter them to verify because they are all set for deletion and the "recover character" button does not work because apparently there are characters with the same name so all i get is "name is in use".

I assume the hacker created new chars with the same name somehow which now blocks me from recovering my originals.

I have never shared my account with anyone.

As of this post my chars will be deleted in 14 days 20 hours.
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Old 03-30-2013, 03:55 AM   #2
Krungle
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You need to send a ticket to Support, not post in here.
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Old 03-30-2013, 04:01 AM   #3
Ricksa
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I´ve sent a ticket, I´ve posted in fb group for any possible suggestions, Im gonna post this shit wherever possible that will call attention,
I don´t play 3-4 years of collecting crap just to lose everything and worry about where I post or not.

Besides, the lack of attention to this is ridiculous. Peoples accounts are getting hacked with no fault of their own but NGDs lack of security.
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Old 03-30-2013, 04:46 AM   #4
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Rick, please take a deep breath. I am sure that NGD will get your pretty pixels back for you. Most of their techs were gone all week looking at bikini-clad dancing girls but the have returned. The GMs are working overtime to sort through this mess.

But, before you blame anyone you should make sure you are pointing your finger in the right direction. By everything I have heard the breach was made through the Game Semba interface plus everyone I have asked directly also uses a Linux OS.

I do feel for everyone that got hacked and this does effect the entire community for we are now missing a big chunk of our upper levels and we do miss you.
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Old 03-30-2013, 04:49 AM   #5
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Quote:
Originally Posted by Krungle View Post
Rick, please take a deep breath. I am sure that NGD will get your pretty pixels back for you. Most of their techs were gone all week looking at bikini-clad dancing girls but the have returned. The GMs are working overtime to sort through this mess.

But, before you blame anyone you should make sure you are pointing your finger in the right direction. By everything I have heard the breach was made through the Game Semba interface plus everyone I have asked directly also uses a Linux OS.

I do feel for everyone that got hacked and this does effect the entire community for we are now missing a big chunk of our upper levels and we do miss you.
Why does he need to take a deep breath? Nothing he said is over the top nor does it seem rushed in any way.

It was supposedly breached through the GS interface, but recently there have been several reports from NGD account players that gear is being deleted/stolen or this, and the OS has nothing to do with it. I am running Winblows.
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Old 03-30-2013, 05:58 AM   #6
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Can confirm that there are reports of this happening to NGD accounts as well, so it's no longer just a gamesamba issue..... if it ever was.

Hope you get your characters back, vik and hopefully not in the duration it took Hamster of Sorrow to get support.
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Old 03-30-2013, 06:19 AM   #7
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i think he renamed all your characters by deleting one at a time, after deleting one you can rename one of the other ones as the one deleted, and so on
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Old 03-30-2013, 12:48 PM   #8
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Quote:
Originally Posted by RicksaR View Post
they are all set for deletion and the "recover character" button does not work because apparently there are characters with the same name so all i get is "name is in use".
the hacker cant have used your names (at least not by creating new chars). reason being: names are blocked from usage until 30 days after deletion afaik for everyone but the account the names were previously used on.

it is different with name change scrolls though...
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Old 03-30-2013, 01:41 PM   #9
erttzzadfk
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Hi RicksaR,

did you change your password?
I'm not asking to laugh on you if you didn't.
Im asking because i'm not sure what's better atm.

If you changed it a few days ago there could be a script that logs new passwords..so i'm not sure i should change my passwords now or not.

*perhaps some other users who had problems with their accounts now could answer this question too.
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Old 03-30-2013, 01:59 PM   #10
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Quote:
Originally Posted by erttzzadfk View Post
Hi RicksaR,

did you change your password?
I'm not asking to laugh on you if you didn't.
Im asking because i'm not sure what's better atm.

If you changed it a few days ago there could be a script that logs new passwords..so i'm not sure i should change my passwords now or not.

*perhaps some other users who had problems with their accounts now could answer this question too.
I did, only way you are safe is by staying online 24/7 XD and even then i am doubtful.

My clanmate took a screen of a convo he had with the person who hacked my account http://i.imgur.com/kGwG9z1.jpg

He kicked everyone in the clan as well.
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