GameSamba accounts issues. - Page 4

magic_gandalf_007 · 04-20-2013, 02:00 PM

Reading this item does not really give me the feeling 'glad, everything is safe and under control'.
As far as i know i am not affected at all.
Not a reply many will be waiting for, but let's all be glad this is just a game. What would happen in the world if this would happen in the 'bank area'.
Of course NGD should take action since security failed big time. That includes action to prevend this in the future and if it ever would happen to speed up reaction and solvation.

Jardik123 · 04-21-2013, 11:48 AM

sight ^^
10 chars

Aries202 · 04-24-2013, 06:15 AM

So...... Were GameSamba players abandoned...? Two weeks ago they said they should have their items back.

I'd be pissed if I was in their shoes, thing seems like it's gonna die down and be forgotten.

Jardik123 · 04-24-2013, 09:22 AM

Quote:

Originally Posted by Aries202

So...... Were GameSamba players abandoned...? Two weeks ago they said they should have their items back.

I'd be pissed if I was in their shoes, thing seems like it's gonna die down and be forgotten.

Word from gamesamba from 20th. At least they admit it's taking long, but still, the players should be better updated about this. I am noticing 2 players not playing anymore since this happened and since i am not much social, I don't know that many of them, so it might be more. But even 2 players are a LOT for Haven which is empty most of the day.

_Kharbon_ · 04-24-2013, 09:32 AM

To be honest, I think that those matters solely depend on how many players are effected - if there are just handful of them, NGD will not focus on the problem, as it is not worth it to develop tools because of few players. It also depends, on how thoroughly the problem has to be solved & inspected.
I wouldn't be much surprised, if in the end the effected players just got some boxes, duel banner and a temp. mount ^^

Since GS was effected, they will probably urge NGD to solve the problem, and give the players items back. The problem is, that many of the items were lost to other players (through Auction House..) and the players who brought them will either keep them (which is unfair, since the items were often very good, and difficult to get for the original owner), or they will be taken away (which is unfair, since the players obtained them legaly).
A server roll-back would be devastating. I don't think even NGD would consider doing so three weeks after the happening.

Good luck to the effected players.

Ricksa · 04-24-2013, 01:24 PM

Quote:

Originally Posted by Aries202

So...... Were GameSamba players abandoned...? Two weeks ago they said they should have their items back.

I'd be pissed if I was in their shoes, thing seems like it's gonna die down and be forgotten.

You say GameSamba players as if the NGD hacked accounts were resolved which they weren´t.

This is what worries me the most even after spamming this place so much, 1 week later Chilko n co assumed my account was a gamesamba one and asked me for the 1000th time to state my case as if I haven´t already. I feel as if people, especially the devs, read the title, 1st post, and little more.

After the so called "statement" Chilko asked for, which is still on the 1st-2nd page, we got 0 news since then.

My account was hacked 29th March, it´s now 24th April.

My second ticket was opened on the 4th April and has had 0 response so far.

All my items ingame are beyond untraceable at this point, sold, resold, resold, resold, resold, resold, resold, resold, resold, resold, resold, resold........

Server rollback 3 weeks after the event is probably out of the question for NGD. Simply returning the items to their original owners and gold/mag to those who traded them is so complex now that they have waited 3 weeks to move.
I´m told that best they will probably do is based on a backup give us a duplicate of everything we had, this way there will be 2 of the same set of items ingame, the hacked originals and the duplicates you received and or just compensate our loss with items of equal value through boxs or something (which would suck given how boxs work).

trulyem · 04-24-2013, 03:09 PM

Luckily you aren't banned for sharing your accounts with the hacker.

NGD could've thought it that way.

Ricksa · 04-24-2013, 07:09 PM

Quote:

Originally Posted by trulyem

Luckily you aren't banned for sharing your accounts with the hacker.

NGD could've thought it that way.

Except I have made it clear since the first post and first ticket that I have never shared any info nor is it possible that they used usernames/passwords from elsewhere to gain access to my accounts (facebook etc) cause they are all different.

I have done nothing on my end that would lead to someone else getting access to my account.

Recoil · 04-25-2013, 04:51 PM

Some top quality customer service in here.

Ricksa · 04-25-2013, 09:09 PM

Quote:

Originally Posted by Recoil

Some top quality customer service in here.

Tell me about it.

They can solve this:
http://www.championsofregnum.com/for...ad.php?t=97987

in 1 day but they can´t for the love of god update us on the hacking events in the last 2-3 weeks....

I´m starting to think they are purposely trying to push this mess under the carpet as it were and hope the players affected will give up trying over time.

04-20-2013, 02:00 PM	#31
magic_gandalf_007 Apprentice Join Date: Sep 2009 Posts: 61	Be happy this is just a game Reading this item does not really give me the feeling 'glad, everything is safe and under control'. As far as i know i am not affected at all. Not a reply many will be waiting for, but let's all be glad this is just a game. What would happen in the world if this would happen in the 'bank area'. Of course NGD should take action since security failed big time. That includes action to prevend this in the future and if it ever would happen to speed up reaction and solvation.

04-24-2013, 09:32 AM	#35
_Kharbon_ Baron Join Date: Jun 2010 Location: Czech Republic Posts: 769	To be honest, I think that those matters solely depend on how many players are effected - if there are just handful of them, NGD will not focus on the problem, as it is not worth it to develop tools because of few players. It also depends, on how thoroughly the problem has to be solved & inspected. I wouldn't be much surprised, if in the end the effected players just got some boxes, duel banner and a temp. mount ^^ Since GS was effected, they will probably urge NGD to solve the problem, and give the players items back. The problem is, that many of the items were lost to other players (through Auction House..) and the players who brought them will either keep them (which is unfair, since the items were often very good, and difficult to get for the original owner), or they will be taken away (which is unfair, since the players obtained them legaly). A server roll-back would be devastating. I don't think even NGD would consider doing so three weeks after the happening. Good luck to the effected players. __________________ Kharbon Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50

04-24-2013, 03:09 PM	#37
trulyem Master Join Date: Sep 2007 Location: Asia Posts: 335	Luckily you aren't banned for sharing your accounts with the hacker. NGD could've thought it that way. __________________ When luck rans out, I die.

04-21-2013, 11:48 AM	#32
Jardik123 Pledge Join Date: Oct 2012 Posts: 46	sight ^^ 10 chars

04-24-2013, 06:15 AM	#33
Aries202 Banned Join Date: Mar 2007 Location: New York City Posts: 569	So...... Were GameSamba players abandoned...? Two weeks ago they said they should have their items back. I'd be pissed if I was in their shoes, thing seems like it's gonna die down and be forgotten.

04-25-2013, 04:51 PM	#39
Recoil Master Join Date: Jul 2009 Posts: 335	Some top quality customer service in here.