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Old 05-06-2013, 09:59 PM   #1
Ricksa
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Default NGD Hacked Accounts.

Please read the following:

1) http://www.championsofregnum.com/for...4&postcount=10

2) http://www.championsofregnum.com/for...ad.php?t=97440

3) http://www.championsofregnum.com/for...ad.php?t=97570

I´ve sent in 3-4 tickets all closed with no infomation and 0 help.

I heard today Gamesamba accounts with the same problem all received their items back, their accounts were restored to how they were before the hackings etc.

Mine was hacked 29th March, it is now 6th May. I´ve tried making myself clear to Chilko, Surak and Frosk, i seriously don´t know what else i can do.

Now that GS accounts have been taken care of can I ask if NGD accounts will finally be taken care of? after almost 40 days later.
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Old 05-08-2013, 12:12 AM   #2
Krungle
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Quote:
Originally Posted by Frosk
Anyway, since it has been confirmed that it affected mostly GameSamba users, and it was announced by GameSamba that this issue is over, I'll proceed to close this thread.
First I would like to thank everyone involved for resolving the GameSamba accounts. I am without a doubt sure that the hacking was a much more complex issue than it looked like at first blush. Hopefully both companies have learned valuable lessons from this and all our high level players will return to the war shortly.

That brings me to the second point: Since GS is not only a partner but in some ways also a customer, I can see how taking care of them first makes sense, but if it was *mostly* GS accounts affected then that means this is an admission that non-GS accounts were also affected. These also need restoration.
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Old 05-08-2013, 12:28 AM   #3
Ricksa
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Quote:
Originally Posted by Krungle View Post
First I would like to thank everyone involved for resolving the GameSamba accounts. I am without a doubt sure that the hacking was a much more complex issue than it looked like at first blush. Hopefully both companies have learned valuable lessons from this and all our high level players will return to the war shortly.

That brings me to the second point: Since GS is not only a partner but in some ways also a customer, I can see how taking care of them first makes sense, but if it was *mostly* GS accounts affected then that means this is an admission that non-GS accounts were also affected. These also need restoration.
I´ve been informed that they are looking into my case.
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Old 05-08-2013, 02:44 PM   #4
Frosk
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Hi guys,

As stated, this issue is being handled privately, which is why I'll close this thread.

Best,
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