Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 09-27-2013, 10:44 AM   #1
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default Problems with gift xim system, again...

Since this thread was closed, I had to make a new one.

We have pretty much the same problem as it was described in that post, someone would like to gift xim to me but cannot, getting all time some kind of error "ERR_GIFT_2"....

Since you lose money until it gets fixed I really hope that the reply will be just as fast as for Ava de Kedavra...

You can PM me too Adrian if you want,
Thanks in advance!
__________________
A voice from the past. Faded.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 11:49 AM   #2
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

After the merge, we're having trouble with Ra's database. In order to keep the game working, some connections can't be made to Ra's database.

I think today we will have this sorted out. Can't say it for sure but we're on it. The priority is for the game not to have problems with the DB.
Adrian no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 12:06 PM   #3
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default

We are playing in Haven... Or it doesn't matter?
__________________
A voice from the past. Faded.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 12:28 PM   #4
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

It's because your gift purchase has to have a "sender". The website is unable to find your characters because for some reason it's trying to find them in Ra.

Please send me a PM telling me with which account you're trying to gift and which character in Haven.
Adrian no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 01:32 PM   #5
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default

Well Adrian, I don't know whether you got my message or not, I wrote even two of them but can't see /find it in "Sent items" , maybe it's bugged too?

EDIT: Shall I try to send it from a friend's forum account?
__________________
A voice from the past. Faded.

Last edited by Kimahri_Ronso; 09-27-2013 at 01:49 PM.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 01:50 PM   #6
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

Quote:
Originally Posted by Kimahri_Ronso View Post
Well Adrian, I don't know whether you got my message or not, I wrote even two of them but can't see /find it in "Sent items" , maybe it's bugged too?

EDIT: Shall I try to send it from a friend's forum account?
I got it 3 times.
Adrian no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 01:52 PM   #7
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default

Lol, ok.

Read all three, I always added something new to it .
__________________
A voice from the past. Faded.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 03:07 PM   #8
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

Fixed. Please test it and tell me if it's working now!
Adrian no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 03:58 PM   #9
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default

He isn't on yet, so have to wait, gonna tell the result after he got on and tried it.
__________________
A voice from the past. Faded.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Old 09-27-2013, 04:36 PM   #10
Kimahri_Ronso
Baron
 
Kimahri_Ronso's Avatar
 
Join Date: Jan 2011
Location: Arborea
Posts: 649
Kimahri_Ronso is on a distinguished road
Default

Thanks Adrian for the fix, whatever you did it worked now!!

I'd suggest you to not to close this thread like the other one, we can use it for future troubles such as this .
__________________
A voice from the past. Faded.
Kimahri_Ronso no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:24 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved