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Technical Support Questions about game technical support to the users of the community

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Old 08-11-2014, 02:40 PM   #1
Xarion
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Unhappy Authorize this computer

I didn't play regnum long time and I decided to play again.I have problem becouse I don't remember my email password,and i can't authorize my computer.
It would be great to play again.
Thanks for help!
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Old 08-11-2014, 03:13 PM   #2
Helper_Aldarion
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Hi, you need to send a support ticket @ www.championsofregnum.com/support and request to change your email
You´ll need to provide proof that the account is yours
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Old 08-11-2014, 04:00 PM   #3
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Quote:
Originally Posted by Xarion View Post
I didn't play regnum long time and I decided to play again.I have problem becouse I don't remember my email password,and i can't authorize my computer.
It would be great to play again.
Thanks for help!
I had the same issue 1 year a go ,and i sent a ticket ,i sent the prove that the account was mine and sent also Identity Card photo ,and NGD changed my email with new one
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Old 08-11-2014, 05:29 PM   #4
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I forgot support account password too
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Old 08-11-2014, 05:34 PM   #5
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you could send a ticket to the general section without the account password. Just click o Submit a Ticket
You only need a valid email account
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