Authorization code new computer does not work

N3oro · 01-03-2015, 09:02 PM

Hi,

I have re-installed my computer and upon starting the game, it requires an authorization code.

However, this code is not being sent to my e-mail that is registered in my account (I have also checked the spam folders etc).

I also checked my e-mail account that I have used before and it is also not in there.

What is the issue here?

Robin

Elsworth · 01-03-2015, 09:58 PM

Hi NGD!

Same here. Just reinstalled system on my computer and not received activation code.

BTW. I placed thread on linux forum about 64bit libraries, but it looks that there is some problem with gtk-2.0 themes and game compatibility resulting in segmentation fault. Please look into and fix that problem in next game release.

Elsworth

Podolski1 · 01-04-2015, 05:56 PM

the same happens to me, password and email change solicitations are sent without any problem, but the code is not given to my email

Podolski1 · 01-05-2015, 02:17 PM

The code has now sent to my email, problem solved for me, thx

N3oro · 01-05-2015, 08:19 PM

I have tried to login again and I received an code now. For me everything is fine now

Artion · 01-09-2015, 01:33 PM

Hello everyone!

This week we had some problems with the authorization codes mail server.

Currently this problem is solved and new authorization codes should arrive properly.

If the problem persists, please, contact Support.

Greattings!

01-03-2015, 09:02 PM	#1
N3oro Pledge Join Date: Dec 2013 Posts: 2	Authorization code new computer does not work Hi, I have re-installed my computer and upon starting the game, it requires an authorization code. However, this code is not being sent to my e-mail that is registered in my account (I have also checked the spam folders etc). I also checked my e-mail account that I have used before and it is also not in there. What is the issue here? Robin

01-03-2015, 09:58 PM	#2
Elsworth Pledge Join Date: Apr 2011 Location: Poland Posts: 13	Activation code Hi NGD! Same here. Just reinstalled system on my computer and not received activation code. BTW. I placed thread on linux forum about 64bit libraries, but it looks that there is some problem with gtk-2.0 themes and game compatibility resulting in segmentation fault. Please look into and fix that problem in next game release. Elsworth

01-04-2015, 05:56 PM	#3
Podolski1 Pledge Join Date: Aug 2011 Location: Paraná - Brazil Posts: 37	the same happens to me, password and email change solicitations are sent without any problem, but the code is not given to my email __________________ Gipsy Danger - Gravius - Gorz - summereletrohits - Yhendorn Liaphyra - Dipsy Ganger Fourth Echelon

01-05-2015, 02:17 PM	#4
Podolski1 Pledge Join Date: Aug 2011 Location: Paraná - Brazil Posts: 37	The code has now sent to my email, problem solved for me, thx __________________ Gipsy Danger - Gravius - Gorz - summereletrohits - Yhendorn Liaphyra - Dipsy Ganger Fourth Echelon

01-09-2015, 01:33 PM	#6
Artion Initiate Join Date: May 2014 Location: Syrtis Posts: 233	Hello everyone! This week we had some problems with the authorization codes mail server. Currently this problem is solved and new authorization codes should arrive properly. If the problem persists, please, contact Support. Greattings! __________________ ★ Artion - Syrtis ★ ~ Game Master 2 ~

01-05-2015, 08:19 PM	#5
N3oro Pledge Join Date: Dec 2013 Posts: 2	I have tried to login again and I received an code now. For me everything is fine now