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Technical Support Questions about game technical support to the users of the community

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Old 12-24-2006, 02:30 AM   #1
Archangel7
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i have been' haveing problems with my user log in already when my server has been disconnected !!!!!!!!, and i am sick and tired of haveing crashes like hello pay attencion to us the users the play the game or more users are going to leave this online gameing , i bet there are some that have already left it because all the problems ,you better be doing something about this crashes problem already , gosh what type of technical support forum and techition you have, please do us all a favor lets get this game on going. thank you ^_^
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Old 12-24-2006, 02:54 AM   #2
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You do realize that is game is still in beta right. When in a Beta phase you will have problems like this. Also parts of the game are unfinished so not everything works yet and most like won't until they get closer to a release version.
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Old 12-24-2006, 05:21 AM   #3
Llayne
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Until you've paid some money for their game you don't have much right to whine.
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Old 01-06-2007, 07:24 AM   #4
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huh

Until you've paid some money for their game you don't have much right to whine.


that not whineing, that complaining about the issues that the game has, that is why this why this is call forum, hello!! here u dumb ass. is to talk about and complain about the regnum issues going on with the game when is not working properly and when us the user are feeling bad about it , so this a free game ,and your comment Kaliek is stupid period.

Last edited by Jmatos; 01-06-2007 at 07:28 AM.
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Old 01-06-2007, 09:06 PM   #5
Llayne
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Quote:
i have been' haveing problems with my user log in already when my server has been disconnected !!!!!!!!, and i am sick and tired of haveing crashes like hello pay attencion to us the users the play the game or more users are going to leave this online gameing , i bet there are some that have already left it because all the problems ,you better be doing something about this crashes problem already , gosh what type of technical support forum and techition you have, please do us all a favor lets get this game on going. thank you
First of all... go back to second grade and 'lern to spel'

Second.... talking to developers this way isn't constructive. If you speak with respect you might get taken more seriously. As is you are just an uneducated ranting asshole. Maybe the crashes are more to do with your getto rigged computer from the 80's?

Get an education and maybe you could buy a computer that doesn't rely on ductape to work.
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Old 04-10-2007, 02:10 PM   #6
icckleblackbird
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Default in reply to 'hi ' jmante

There really is no need to rant at the developers /NGD ,
As I understand it NGD does not officially support linux , but they are still doing their best to help all the linux users anyway .
calm down , and be a little patient please .


icckleblackbird .
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Old 04-10-2007, 02:18 PM   #7
sardid
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mate, what we are trying to say is if you talk to people the way you have demonstrated no one will want to listen to you.
when you signed up to it sayed that the game is in beta, if your reading is as bad as your writing this means that they are still in construction, it is not a perfect running game yet with many bugs that need to be dealt with so get in line and while doing so learn to spell
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Old 04-10-2007, 02:24 PM   #8
icckleblackcat
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Either way, NGD have been terribly cooperaitve and helpful when it comes to solving problems so far... It _is_ beta after all - that means _testing_ or _pre-release_.

no-one has yet paid a penny for this except NGD - so they pretty much have the right to do what they feel like.

That aside - if you get kicked by the server, just wait 10 minutes, make a coffee (decaf pls ), smoke 'em if you have em and relax.

Every problem i've seen so far with logging back on after a server crash/kick has been attributable to one of the following:

1. The server is still down - make more coffee & cry - they do seem to work awfully fast most of the time.

2. The server is still down - make that first coffee - these things take a few minutes to come back

3. The server is fine - but 300 people are camping on the logon button - read point 2 and make that first coffee.

4. The server is fine - but it hasn't had chance to notice that everyone dropped ofter that crash - read point 2 and make that coffee.

5. The server is fine but your computer got its knickers royally knotted.... reboot, fix it & make sure you have the coffee on tap 'cause thats your problem.

6. The server is fine, your computer is fine but your next-door neighbour is downloading his new collection of dodgy music and last weeks dallas re-runs at the same time (it's probably around 7-10pm too)

enjoy and keep that coffee rolling

Last edited by icckleblackcat; 04-10-2007 at 02:26 PM.
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Old 04-10-2007, 02:31 PM   #9
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Default and if its not linux your using

Theres still no reason to be aggro with NGD ,
people are far more willing to help you out with help, suggestons and ideas if you are nice and polite .....

hope you get it sorted .

And with the coffee , have a snack , make a sandwich , de stress , then try again .
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