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Technical Support Questions about game technical support to the users of the community |
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02-20-2007, 10:17 PM | #1 |
Apprentice
Join Date: Jan 2007
Posts: 72
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Unable to log-in AFTER the new update
I can`t get the game to run at all now, it doesn`t even reach the character selection screen
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02-20-2007, 10:21 PM | #2 |
Master
Join Date: Oct 2006
Posts: 503
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Tyr - Conjurer | Lasher - Hunter | Eoin - Marksman |Woden - Barbarian Lodur - Warlock | Vayu - Knight Organized Confusion |
02-20-2007, 10:26 PM | #3 |
Apprentice
Join Date: Jan 2007
Posts: 72
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Is it still down ?
I get though the login screen, it starts the normal loading process then the screen freezes (the screen with all text) If I go back to my desktop I get ROCLIENTGAME caused an exception c000000dH in module MSVCR80.DLL at 016f:78138890. Registers: EAX=1a31f3fe CS=016f EIP=78138890 EFLGS=00000202 EBX=011b7c1c SS=0177 ESP=00e96d70 EBP=00e96dd0 ECX=00000002 DS=60177 ESI=00e96db8 FS=3317 EDX=82561340 ES=0177 EDI=78138884 GS=0000 Bytes at CS:EIP: 83 c4 14 c3 55 8b ec 5d e9 c3 ff ff ff 51 53 55 Stack dump: 78138890 00000000 00000000 00000000 00000000 00000000 01ae23e0 00e96db8 66220c88 01af36b5 00000020 011b6b20 00000000 00000000 00000000 00000400 |
02-20-2007, 11:23 PM | #4 |
Pledge
Join Date: Oct 2006
Location: United States
Posts: 44
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i also cannot log it. i tried to log in it says Critical error cannot load recource list. we need some help on this ngd i cant handle not playing much longer. I am addicted.
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Darth Dominicus-Hunter-Hail Ignis!!! |
02-20-2007, 11:53 PM | #5 |
Pledge
Join Date: Feb 2007
Posts: 11
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I see the same as Nitroxys. I didn't know at first if it was because it broke the (unmaintained) Linux client. Now it could be the upgrade AND that...
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02-21-2007, 12:08 AM | #6 |
Apprentice
Join Date: Jan 2007
Posts: 72
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I managed to get the game to run once in an 800x600 window, but the new textures where broken.
I tried again and select update all resources, which it did. But I can`t get it to run again even 800x600 |
02-21-2007, 12:39 AM | #7 |
Legend
Join Date: Mar 2006
Posts: 1,636
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Hello,
As usual, when we launch a new version, the few ulterior hours involve some heavy load on the servers. I'd suggest waiting for a few hours or possibly tomorrow, and then trying again. We are aware of this issue, and we will work towards making the service as bug free as possible. Regards
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niclam |
02-21-2007, 12:52 AM | #8 |
Pledge
Join Date: Feb 2007
Posts: 11
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I noticed these in my log. This, along with the new release, and the "unable to load resource list" error, looks like their beta-scaled servers and bandwidth are just choked. Plus, all the devs are probably busy forming a water bucket chain to the data center to put out the server fires.
[HTTP Retriever][http_retriever.cpp(212)] Connection timeout downloading resource 0. Retrying. [HTTP Retriever][http_retriever.cpp(213)] Bytes received: 0, expected: 0 [HTTP Retriever][http_retriever.cpp(212)] Connection timeout downloading resource 0. Retrying. [HTTP Retriever][http_retriever.cpp(213)] Bytes received: 0, expected: 0 |
02-21-2007, 04:05 AM | #9 |
Apprentice
Join Date: Jan 2007
Posts: 72
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I don`t think my problem relates to server load, if I get the client to run its now crashing again and again when I click anything.
Attacking a mob gives me this: ROCLIENTGAME caused an exception c000000dH in module MSVCR80.DLL at 016f:78138890. Registers: EAX=f8dd5b36 CS=7813016f EIP=78138890 EFLGS=00000286 EBX=00000000 SS=78130177 ESP=00e979b8 EBP=00e97a44 ECX=00000002 DS=440177 ESI=00e979fc FS=33c7 EDX=8255fe48 ES=e90177 EDI=00000003 GS=4b0000 Bytes at CS:EIP: 83 c4 14 c3 55 8b ec 5d e9 c3 ff ff ff 51 53 55 Stack dump: 78138890 00000000 00000000 00000000 00000000 00000000 00498cdb 04819798 004aa599 00000003 0000000b 04819864 04819798 007d658c 00000000 00000000 my error_log.txt is 60megs -----> can I delete the contents ?? [Character Body][object_body.cpp(371)] No surface found with name Default on mesh NPC yeti lots of those [Terrain Resource Loader][terrain_resource_loader.cpp(500)] FATAL ERROR! TerrainResourceLoader::get_visible_regions : TRIED TO ACCESS A REGION ID THAT DOES NOT EXISTS IN resmap.terrain_region_map, THE APPLICATION HAS BECOME UNSTABLE! LOTS of those. My log.txt is 38megs -----> can I delete the contents ?? [Action Handler][action_handler.cpp(117)] scripts/gameplay/actions/admin/spawn_dynamic_object.lua ... FILE MISSING. lots of those for about 30 different files. [Animator][skeletal_animator.cpp(377)] Start Play was called but it is not ready to play animation name: holster Lots of those. [LUA][tooltips.lua(1354)] Warning: trying to show more than 5 modifiers (power)! A selection of those. [Animator][skeletal_animator.cpp(377)] Start Play was called but it is not ready to play animation name: holster [LuaHelpers][lua_helpers.cpp(776)] ./scripts/gameplay/systems/powers.lua:378: attempt to index field '?' (a nil value) [LuaHelpers][lua_helpers.cpp(776)] ...gameplay/actions/combat/combat_projectile_impact.lua:17: attempt to index field '?' (a nil value) [.][character__inventory.lua(992)] (game_core:0) Unequip failed for item: 2472024 [Dynamic Data Struct][dynamic_data_struct.cpp(457)] Attempt to change the type of variable 'value' from: 'T_INT' to: '1'. First, it must be deleted [Dynamic Data Struct][dynamic_data_struct.cpp(712)] Attempt to retrieve missing 'Int' variable: power_level. [LuaHelpers][lua_helpers.cpp(776)] ./scripts/interface/tooltips.lua:1000: attempt to index field '?' (a nil value) [(Morphine)][game_interface.lua(123)] (player_client:0) No "refresh_ui" function handler found for interface: clan (Our clan ranks keep reseting, also the lowest rank is moved to the top and the others shift down one place) And lots of lines similar to this #ˆü0/š¥Ô¬bó«œ>®ùÍ`êð6Œ”k~µÄÓ‹Ö³@ óvTPU}êüzòŸª|ê×rq-<urà¤z ¨…7ðG…P¿Ö3ká!%JÉÕ²Ϧ`å?þä!m]>G Last edited by Morphine; 02-21-2007 at 04:56 AM. |
02-21-2007, 06:31 PM | #10 |
Pledge
Join Date: Feb 2007
Posts: 11
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Morphine,
if you're still having problems, try clicking option "update all new resources at once". I had some of the same problems, but noticed that I was getting into the game before the roughly 7500 updates were downloaded. also, I deleted my error log. I'm pretty sure anything w/ .txt is fair game. |
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