Game crashes/freezes when starting/loading.

alexinexile · 06-14-2007, 07:49 PM

I just found Regnum online today, seems like it should be really fun. So i downloaded it, installed it, registered. Loaded it up,
logged on to the Offical Server, went to options, clicked "autodetect configuration for best performance and quality". seemed to all be fine, so i clicked Play.
The screen goes black, it starts to load... I wait... and some more... but nothing happens. I cant exit so all i can do is restart the computer/hold down the power button till my computer turns off and then turn it back on...

Heres what comes up on the black screen when it stops. I had to take a digital photo of it and write it up myself to get it here so i hope it helps you to help me... >_<

[18:42] Using log file: .\log.txt
[18:42] Hardware shader Model: 3.0 - DX9c Mode
[18:42] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18%
[18:42] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02%
[18:42] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02%
[18:42] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89%
[18:42] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08%
[18:42] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08%
[18:42] memory retriever is ready
[18:42] disk retriever is ready
[18:42] http retriever is ready

And thats it, like i said it just stops... help please?

alexinexile · 06-14-2007, 08:01 PM

oh... I had tried to search through the regnum folder before and find a log of somekind, with no luck. Of course now that i've writen all that up myself and posted it, i have one last look and find it almost straight away... so here it is.

[ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available
[SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware
[ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available
[SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware
[Direct3D9][d3d_renderizer__initialize.cpp(389)] Hardware Shader Model: 3.0 - DX9c Mode
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(481)] Using HW Vertex Processing
[Logger][logger.cpp(709)] Using log file: .\log.txt
[Direct3D9][d3d_renderizer__initialize.cpp(389)] Hardware Shader Model: 3.0 - DX9c Mode
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(481)] Using HW Vertex Processing
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08%
[ResourceManager][resource_manager.cpp(278)] memory retriever is ready
[ResourceManager][resource_manager.cpp(278)] disk retriever is ready
[ResourceManager][resource_manager.cpp(278)] http retriever is ready

and yes the problem still presists, so if anyone can help, it would be much apreciated.

alexinexile · 06-14-2007, 08:24 PM

Alright, last time i realise i should've probably tried alot more before posting the first time but... well.
I reinstalled and tried again. But when i tried to load regnum this error came up:

ROClientGame.exe - Entry Point Not Found

The procedure entry point ?shutdown_entity_callback@GameCore@@UAEXPAVMessage @@@Z could not be located in the dynamic link library ngClients.dll.

clicked "ok" and carried on, a minute later i tried to load it again and it went in fine like the other times. let it load and when straight to "play" same deal with the black screen and it just stopping. here the log, its slightly different, not sure if it makes a different, thought it cant hurt... :

[Logger][logger.cpp(709)] Using log file: .\log.txt
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(896)] Primary device: NVIDIA GeForce 6100
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(902)] Running on: Windows XP
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(923)] Resolutions: 800x600x16 960x600x16 1024x768x16 1088x612x16 1152x864x16 1280x720x16 1280x768x16 1280x800x16 1280x960x16 1280x1024x16 1360x768x16 1600x900x16 1600x1024x16 1600x1200x16 800x600x32 960x600x32 1024x768x32 1088x612x32 1152x864x32 1280x720x32 1280x768x32 1280x800x32 1280x960x32 1280x1024x32 1360x768x32 1600x900x32 1600x1024x32 1600x1200x32
[Direct3D9][d3d_renderizer__initialize.cpp(390)] Hardware Shader Model: 3.0 - DX9c Mode
[CRenderizerD3D9][d3d_renderizer__initialize.cpp(482)] Using HW Vertex Processing
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08%
[ResourceManager][resource_manager.cpp(278)] memory retriever is ready
[ResourceManager][resource_manager.cpp(278)] disk retriever is ready
[ResourceManager][resource_manager.cpp(278)] http retriever is ready
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08%
[SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08%
[ResourceManager][resource_manager.cpp(278)] memory retriever is ready
[ResourceManager][resource_manager.cpp(278)] disk retriever is ready
[ResourceManager][resource_manager.cpp(278)] http retriever is ready
[ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available
[SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware
[ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available
[SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware

Euphoria · 06-15-2007, 09:36 PM

I'm having the same problem and don't know what to do

embryodead · 06-19-2007, 11:22 AM

It looks like the same problem I had. Try disabling sound and music and see if it works. If it does, here's how to get the sound back without crashing: http://www.regnumonline.com.ar/forum...ead.php?t=7782

06-14-2007, 07:49 PM	#1
alexinexile Pledge Join Date: Jun 2007 Posts: 3	Game crashes/freezes when starting/loading. I just found Regnum online today, seems like it should be really fun. So i downloaded it, installed it, registered. Loaded it up, logged on to the Offical Server, went to options, clicked "autodetect configuration for best performance and quality". seemed to all be fine, so i clicked Play. The screen goes black, it starts to load... I wait... and some more... but nothing happens. I cant exit so all i can do is restart the computer/hold down the power button till my computer turns off and then turn it back on... Heres what comes up on the black screen when it stops. I had to take a digital photo of it and write it up myself to get it here so i hope it helps you to help me... >_< [18:42] Using log file: .\log.txt [18:42] Hardware shader Model: 3.0 - DX9c Mode [18:42] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18% [18:42] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02% [18:42] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02% [18:42] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89% [18:42] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08% [18:42] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08% [18:42] memory retriever is ready [18:42] disk retriever is ready [18:42] http retriever is ready And thats it, like i said it just stops... help please?

06-14-2007, 08:01 PM	#2
alexinexile Pledge Join Date: Jun 2007 Posts: 3	oh... I had tried to search through the regnum folder before and find a log of somekind, with no luck. Of course now that i've writen all that up myself and posted it, i have one last look and find it almost straight away... so here it is. [ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available [SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware [ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available [SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware [Direct3D9][d3d_renderizer__initialize.cpp(389)] Hardware Shader Model: 3.0 - DX9c Mode [CRenderizerD3D9][d3d_renderizer__initialize.cpp(481)] Using HW Vertex Processing [Logger][logger.cpp(709)] Using log file: .\log.txt [Direct3D9][d3d_renderizer__initialize.cpp(389)] Hardware Shader Model: 3.0 - DX9c Mode [CRenderizerD3D9][d3d_renderizer__initialize.cpp(481)] Using HW Vertex Processing [SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08% [ResourceManager][resource_manager.cpp(278)] memory retriever is ready [ResourceManager][resource_manager.cpp(278)] disk retriever is ready [ResourceManager][resource_manager.cpp(278)] http retriever is ready and yes the problem still presists, so if anyone can help, it would be much apreciated.

06-14-2007, 08:24 PM	#3
alexinexile Pledge Join Date: Jun 2007 Posts: 3	Alright, last time i realise i should've probably tried alot more before posting the first time but... well. I reinstalled and tried again. But when i tried to load regnum this error came up: ROClientGame.exe - Entry Point Not Found The procedure entry point ?shutdown_entity_callback@GameCore@@UAEXPAVMessage @@@Z could not be located in the dynamic link library ngClients.dll. clicked "ok" and carried on, a minute later i tried to load it again and it went in fine like the other times. let it load and when straight to "play" same deal with the black screen and it just stopping. here the log, its slightly different, not sure if it makes a different, thought it cant hurt... : [Logger][logger.cpp(709)] Using log file: .\log.txt [CRenderizerD3D9][d3d_renderizer__initialize.cpp(896)] Primary device: NVIDIA GeForce 6100 [CRenderizerD3D9][d3d_renderizer__initialize.cpp(902)] Running on: Windows XP [CRenderizerD3D9][d3d_renderizer__initialize.cpp(923)] Resolutions: 800x600x16 960x600x16 1024x768x16 1088x612x16 1152x864x16 1280x720x16 1280x768x16 1280x800x16 1280x960x16 1280x1024x16 1360x768x16 1600x900x16 1600x1024x16 1600x1200x16 800x600x32 960x600x32 1024x768x32 1088x612x32 1152x864x32 1280x720x32 1280x768x32 1280x800x32 1280x960x32 1280x1024x32 1360x768x32 1600x900x32 1600x1024x32 1600x1200x32 [Direct3D9][d3d_renderizer__initialize.cpp(390)] Hardware Shader Model: 3.0 - DX9c Mode [CRenderizerD3D9][d3d_renderizer__initialize.cpp(482)] Using HW Vertex Processing [SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08% [ResourceManager][resource_manager.cpp(278)] memory retriever is ready [ResourceManager][resource_manager.cpp(278)] disk retriever is ready [ResourceManager][resource_manager.cpp(278)] http retriever is ready [SDB_File][sdb_file.cpp(1183)] SDB: ..\data0.sdb(47.21 MB), fragmentation: 0.18% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data1.sdb(403.42 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data2.sdb(79.52 MB), fragmentation: 0.02% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data3.sdb(4.08 MB), fragmentation: 0.89% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data4.sdb(86.50 MB), fragmentation: 0.08% [SDB_File][sdb_file.cpp(1183)] SDB: ..\data5.sdb(3.25 MB), fragmentation: 0.08% [ResourceManager][resource_manager.cpp(278)] memory retriever is ready [ResourceManager][resource_manager.cpp(278)] disk retriever is ready [ResourceManager][resource_manager.cpp(278)] http retriever is ready [ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available [SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware [ResourceListManager][resource_list_manager.cpp(311)] Got resource list: 10678 resources available [SoundManager][sound_manager.cpp(321)] Opening OpenAL device: Generic Hardware

06-15-2007, 09:36 PM	#4
Euphoria Pledge Join Date: Jun 2007 Posts: 3	I'm having the same problem and don't know what to do

06-19-2007, 11:22 AM	#5
embryodead Pledge Join Date: Jun 2007 Posts: 7	It looks like the same problem I had. Try disabling sound and music and see if it works. If it does, here's how to get the sound back without crashing: http://www.regnumonline.com.ar/forum...ead.php?t=7782