we just dont understand

[Greenm]

can someone take a look at these screenies,and advise us how this is happening.
we havnt been able to work out how conju's dont drop when hit with ambush,how lone warlocks can reduce our damage,we see alot of things that dont make sense,and we would like to know why.
Our clan has many many members now,and we are losing alot,they dont like how things like this happen to us,but we never seem to have this luck.we have searched our skill trees for more protection,or buff's from others.we have tried them all we think.
its making us sad that many clannies are quitting the game,they see unusual things like this,and feel it isnt fair,and they cant compete.
http://tag-ee.webs.com/apps/photos/p...toid=120798733