Missing characters

[Stormcloud]

Ok so I have not played this game in about 3 years.Last time i played was when warmasters were released. When I came back to it today all my characters were gone and the only server I have access to is haven? I don't even remember this server. last ones i remember playing on were ra and horus. Is there any way i can get access back to ra and horus so I can have my characters back?

Edit: as it has been several years I also do not have access to the email used to create this account. I remembered my info to log in however now when I try to I need an auth code which I cannot get due to email being deleted. Should I just start over?


Edit managed to get my email access back. However I am still not able to select RA where my characters are. Only haven shows up :/ and I am using an NGD account to log in with.