NGD Must Be Breaking The Law

[Avaricia]

Hey, I just saw the game on Steam the other day and got to level 12, decided I liked it and bought the New recruit Pack DLC from Steam, then the random crashes started, so I did some searching and discovered that its probably the weapon trail bug that has been unfixed since 2010, yet they don't mention this on the Steam Store page for the Linux version, nor anywhere else, this is beyond selling buggy software, this is selling products that they know are faulty yet refuse to fix, which is illegal in almost every country.

Does anyone know what I can do to get a refund back from Steam and who I should contact about NDG selling faulty products?

I tried to send a support ticket before I made this forum thread, I logged into the official website, clicked "My Account", then clicked the link for support, I tried logging into it with my email and account username both failed with "Invalid username or password"

Does nothing here work at all?