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Technical Support Questions about game technical support to the users of the community |
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03-13-2008, 11:13 PM | #1 |
Pledge
Join Date: Sep 2007
Posts: 5
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Disconnection problems
Hello everybody,
Since yesterday, i am always disconnected about 1mn or 2 after having logged into the game. This is not a client crash, i have a dialog box saying that i am disconnected from the server, as if i had exit the game through the main menu (see atachment). Everythings worked fine before yesterday, and i did not change anything in my computer configuration. Ping is normal, about 200ms or less. Anyway, i tryed the following things: - Check the openned port of the firewall, didn't work. - Put the computer into a DMZ (wich mean no firewall at all), didn't work. - I use to play under Linux. I tryed a new install under Linux, and another one under Windows (on another computer), didn't worked. - I tryed the experimental server with the old Linux install and the firewall ON : worked. This seems to say that it is not a configuration problem on my side, but somewhere between me and the server. I have attached a traceroute to the server, if someone know how to read this stuff... I am thinking of a routing problem somewhere, but the strange thing is that the experimental server works (are they located at the same place ?). Anyway, i wonder if someone have a similar problem, and if someone can help me with this problem... Any ideas ? Thanks. |
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