Interacting with objects

[RuthieJo]

I've been playing in Ignis and tonight in lvl 9 my character is an archer, I have a quest for Rikus in Essadi Village. He wants samples of water from the barrel in town. When I click on the barrel, it changes colors and my arrow turns into a hand, but nothing else happens. I get no message that the water was sampled or any thing else. I looked at the quest log and it still says interact with barrel.

Earlier today, I was trying to play a different character in the same Realm of Ignis, this character was a Mage. I got to the enchanter in Nasraah Tej Village, I was suppose to interact with a vase and get a stone to take to the enchanter for my staff, but I could not interact with the vase either. My arrow turned into a hand, but the vase didn't change colors.

Can somebody help me please.

I've had no problems interacting with objects with the characters I've played in Syrits