New Support System!

[Adrian]

Hi Community,

We are proud to announce that we installed a new Support System that will replace the emails (support@ngdstudios.com.ar, etc) to provide a better service to our users and most of all, be able to track a problem with ease, enhancing the support experience.

For now, the system will work this way:

- The account to login will be the one you use with the forum. Those who didn't create it yet can do it in the Official Regnum Website user profile.
- Those who don't have an account or can't access theirs, will be able to use the system but their inquiries will go to a General category.
- The system has a Knowledge Base and Troubleshooter that we will be completing as we go along solving issues and documenting them.

To access the system you must go to:

http://www.regnumonlinegame.com/support

Regnum emails will not work anymore, except community@ngdstudios.com.ar which is for personal issues and community related stuff.