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Technical Support Questions about game technical support to the users of the community |
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12-21-2010, 07:44 PM | #1 |
Master
Join Date: Jun 2010
Location: Germany
Posts: 309
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compatibility problems: win7 prof 64 bits
Hi there, it's me again.
I bought a new computer few days ago - or rather new parts for my old computer, including a 64-bits copy of "Windows 7 Professional". I know, that the windows version of Regnum Online works with both, 32bits and 64bits - normally. Now, when I try to install regnum to my computer, I get the following error message (I'll translate it myself, since most of you would not understand any German... probably. So in reality, the phrasing could be something different): "The release of this data/program is not compatible with the running windows version. Open up the system information of your computer to check if a x86(32-bits) or a x64(64bits) version of the program is needed and afterwards address the publisher of the software". Again, I appreciate everything that I can try. If you need to know the hardware of my PC, feel free to ask. ice
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