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Old 04-05-2013, 07:13 PM   #1
Frosk
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Join Date: Aug 2011
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Default GameSamba accounts issues.

Dear users,

Since the recent issues with accounts being inappropriately accessed and items going missing was discovered last week, NGD and Gamesamba have been in close collaboration to resolve these issues.
We believe the situation is now under control, and the issue has been contained. During the investigation, we confirmed username and password files were not accessed and remain secure.
We understand those of you affected by this issue are waiting for a solution. We now have a plan to restore missing items related to this issue, and expect to begin the process early next week for those accounts affected.

If you feel your account was affected please submit a detailed support ticket to gamesamba.com/support.
Your account will be properly investigated using our internal game tools to determine if your account has been compromised. Once verified, we will begin the process to restore your items.

Thanks for your patience over this past weekend as well as this upcoming weekend.
We’ll be in touch soon.

Best regards,
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