problem logging in with this account
Couldn't log in with this account yesterday. Would enter my name and password then get the NGD logo screen then it would go to the Regnum loading screen and the progress bar would not move. After closing the client I would get the message that I was already logged in when I tried to sign in and it would be that way for hours.
I logged into my Alsius alt and spoke to a GM who took my support ticket number and passed it onto a dev and I was able to log in shortly after.
I tried to log in today and had the same issue except this time I didn't get the message that I was already logged in when I tried to sign in but still couldn't get past the Regnum loading screen. I waited around 10 hours from adding another reply to my ticket which is still open.
I know this is a server side issue because I can still log in with other accounts with no issues and I did an uninstall yesterday and cleaned all configuration files before reinstalling and opening a support ticket.
I hope someone can bring this to the attention of someone who can help since I have no interest in playing my Alsius char and Ignis can really use the help.
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