New comunication policies and Rules of conduct

chilko · 07-23-2009, 08:31 PM

Dear community,

Certain negativity has been populating the forums because of the changes that are constantly being introduced into the game. This negativity affects directly the image of the game to potential new players.

We tried to be open in pointing the reason and direction of all major decisions made, but we were unable to arrive to an understanding / concordance with the people that still consider some of these changes detrimental to the game.

Behind all these conversations are real people who really care about our game on both sides so, some discussions started to heat up which ended with insults towards NGD staff and subsequent bans of the people involved (Including a permanent one).

We had a meeting today with the whole Regnum Dev Team, and we decided to do the following:

1) We will continue communicating the reason for every important decision as we are doing now. We will just stop trying to reason or convince anyone that we are right. This means no more of what you call “excuses”, “lies”, “somos pocos”, etc.

2) From now on, we will change our manners to be more polite and professional. We may sound a little more distant but apparently this is what is needed to avoid any kind of verbal abuse in any way. Even the smallest joke can be tergiversated, taken out of context or twisted.

3) Aggressions towards NGD Staff won’t be tolerated. Any person who insults a developer/GM will be subject to a temporary or a permanent ban from the game and the forum.

4) As this is the first time that something like this happens we have decided to moderate the actions taken against this person who was permanently banned. She will have 1 week ban from the game and 1 month ban from the forums starting yesterday. The rules of conduct will be updated soon to properly reflect this.

We hope that these measures will improve the quality of living of everyone involved in this project and community.

Best regards,

- Chilko and the NGD Studios Team.

07-23-2009, 08:31 PM	#1
chilko NGD·Studios Join Date: Mar 2006 Posts: 892	New comunication policies and Rules of conduct Dear community, Certain negativity has been populating the forums because of the changes that are constantly being introduced into the game. This negativity affects directly the image of the game to potential new players. We tried to be open in pointing the reason and direction of all major decisions made, but we were unable to arrive to an understanding / concordance with the people that still consider some of these changes detrimental to the game. Behind all these conversations are real people who really care about our game on both sides so, some discussions started to heat up which ended with insults towards NGD staff and subsequent bans of the people involved (Including a permanent one). We had a meeting today with the whole Regnum Dev Team, and we decided to do the following: 1) We will continue communicating the reason for every important decision as we are doing now. We will just stop trying to reason or convince anyone that we are right. This means no more of what you call “excuses”, “lies”, “somos pocos”, etc. 2) From now on, we will change our manners to be more polite and professional. We may sound a little more distant but apparently this is what is needed to avoid any kind of verbal abuse in any way. Even the smallest joke can be tergiversated, taken out of context or twisted. 3) Aggressions towards NGD Staff won’t be tolerated. Any person who insults a developer/GM will be subject to a temporary or a permanent ban from the game and the forum. 4) As this is the first time that something like this happens we have decided to moderate the actions taken against this person who was permanently banned. She will have 1 week ban from the game and 1 month ban from the forums starting yesterday. The rules of conduct will be updated soon to properly reflect this. We hope that these measures will improve the quality of living of everyone involved in this project and community. Best regards, - Chilko and the NGD Studios Team.