New comunication policies and Rules of conduct

Onteron · 07-24-2009, 01:53 PM

I appreciate that it's been hard for NGD to manage their image, walking a very fine line between small & friendly development team and professional games studio.

Although it's correct that the company's head should be more distant and professional (not getting into petty arguments) I hope this review in policy doesn't affect the community manager role too much, which should still be a more friendly and interactive one.

I also hope that NGD staff members will still be able to communicate their ideas fully, and respond to any requests for clarification, without getting into arguments or heated discussions.

Edit: Also I hope they can try to maintain a more consistent level of customer interaction, since currently we may hear nothing for days/weeks and then all of a sudden Chilko will go on a posting flurry. I think that this is the source of some of the problems. But I understand that you guys are busy and this will be hard for you.

07-24-2009, 01:53 PM	#16
Onteron Initiate Join Date: Sep 2008 Posts: 123	I appreciate that it's been hard for NGD to manage their image, walking a very fine line between small & friendly development team and professional games studio. Although it's correct that the company's head should be more distant and professional (not getting into petty arguments) I hope this review in policy doesn't affect the community manager role too much, which should still be a more friendly and interactive one. I also hope that NGD staff members will still be able to communicate their ideas fully, and respond to any requests for clarification, without getting into arguments or heated discussions. Edit: Also I hope they can try to maintain a more consistent level of customer interaction, since currently we may hear nothing for days/weeks and then all of a sudden Chilko will go on a posting flurry. I think that this is the source of some of the problems. But I understand that you guys are busy and this will be hard for you. __________________ Eric Onteron (50 Conjurer); Eric as a [noob] lock (50) \| Horus Alsius (Retired)