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Technical Support Questions about game technical support to the users of the community |
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03-02-2011, 05:38 AM | #1 |
Baron
Join Date: Apr 2009
Location: Montana, U.S.A.
Posts: 690
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Tried to buy Ximerin but PayPal Window not loading
I tried several times and the PayPal window (that has all the fields to fill out to put the payment through) came up as a blank white window with nothing in it, and wouldn't go anywhere. I waited and waited but the payment fields would not load.
After 5 or 6 attempts to get it to load, I got locked out. I am on LinuxMint9 and was using Firefox browser, I think I could try another browser, like Epiphany or Midori, but now I'm locked out. I get something like: "For security reasons, due to too many attempts to log into payment options, this account has been locked for a day. Please try again tomorrow." What frustrates me is chances are this "lockout" won't end until the Ximerin bonus is over. Is there anything I can do? I already submitted a ticket (NGF-904709) but I don't think it will be addressed until the bonus is over. Thanks, -Kyro
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03-02-2011, 01:12 PM | #2 | |
Master
Join Date: Jul 2008
Location: Paradise
Posts: 306
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Quote:
They might be able to help you out, or take a look at your account. |
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03-02-2011, 03:06 PM | #3 |
NGD·Studios
Join Date: Aug 2010
Posts: 368
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You can also send a ticket in the "clients" section of our support area. Here is the address: www.regnumonline.com.ar/support.
Thank you. |
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