New comunication policies and Rules of conduct - Page 3

Onteron · 07-24-2009, 01:53 PM

I appreciate that it's been hard for NGD to manage their image, walking a very fine line between small & friendly development team and professional games studio.

Although it's correct that the company's head should be more distant and professional (not getting into petty arguments) I hope this review in policy doesn't affect the community manager role too much, which should still be a more friendly and interactive one.

I also hope that NGD staff members will still be able to communicate their ideas fully, and respond to any requests for clarification, without getting into arguments or heated discussions.

Edit: Also I hope they can try to maintain a more consistent level of customer interaction, since currently we may hear nothing for days/weeks and then all of a sudden Chilko will go on a posting flurry. I think that this is the source of some of the problems. But I understand that you guys are busy and this will be hard for you.

Vaylos · 07-24-2009, 05:17 PM

Seriously, the key words here are *Polite* and *Professional* You can still be very friendly and keep a professional outlook guys. I do agree with the changes. It just seems flames and arguments have been popping up way to frequently lately, and there needs to be a way to prevent that from happening it, be it harsher measures on the instigator or people involved or whatever.

I did read up on the issue regarding the player-ban, and I do agree things went way too far, and the situation was probably blown way way out of proportion. I believe it is likely that the arguments concerning balance issues and the new updates just kept building and building to a head. And, when Tesi came along and posted what she did, it was kinda like the straw that broke the camel's back. The head burst, and measures were taken.

I mean, we all care about the game. A great many of us are very *passionate* in our concerns, thoughts, opinions, and sometimes we let our emotions get the better of us. I'm guilty of the same thing. But it seems lately in our passions and emotions, there have been a lot more derogatory remarks, arguments, fights, name calling, flames, trolling, and it's just not healthy for a good community. If we can get the dramarama back down to a dull roar, I think it would do a lot of good for everyone, devs and players alike. Especially if we can keep it to a dull roar.

07-24-2009, 01:53 PM	#21
Onteron Initiate Join Date: Sep 2008 Posts: 123	I appreciate that it's been hard for NGD to manage their image, walking a very fine line between small & friendly development team and professional games studio. Although it's correct that the company's head should be more distant and professional (not getting into petty arguments) I hope this review in policy doesn't affect the community manager role too much, which should still be a more friendly and interactive one. I also hope that NGD staff members will still be able to communicate their ideas fully, and respond to any requests for clarification, without getting into arguments or heated discussions. Edit: Also I hope they can try to maintain a more consistent level of customer interaction, since currently we may hear nothing for days/weeks and then all of a sudden Chilko will go on a posting flurry. I think that this is the source of some of the problems. But I understand that you guys are busy and this will be hard for you. __________________ Eric Onteron (50 Conjurer); Eric as a [noob] lock (50) \| Horus Alsius (Retired)

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07-24-2009, 05:17 PM	#22
Vaylos Banned Join Date: Aug 2007 Location: Coralville, IA Posts: 202	Seriously, the key words here are Polite and Professional You can still be very friendly and keep a professional outlook guys. I do agree with the changes. It just seems flames and arguments have been popping up way to frequently lately, and there needs to be a way to prevent that from happening it, be it harsher measures on the instigator or people involved or whatever. I did read up on the issue regarding the player-ban, and I do agree things went way too far, and the situation was probably blown way way out of proportion. I believe it is likely that the arguments concerning balance issues and the new updates just kept building and building to a head. And, when Tesi came along and posted what she did, it was kinda like the straw that broke the camel's back. The head burst, and measures were taken. I mean, we all care about the game. A great many of us are very passionate in our concerns, thoughts, opinions, and sometimes we let our emotions get the better of us. I'm guilty of the same thing. But it seems lately in our passions and emotions, there have been a lot more derogatory remarks, arguments, fights, name calling, flames, trolling, and it's just not healthy for a good community. If we can get the dramarama back down to a dull roar, I think it would do a lot of good for everyone, devs and players alike. Especially if we can keep it to a dull roar.