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Old 03-31-2013, 02:27 AM   #31
Krungle
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Quote:
Originally Posted by andres81 View Post
are players that played this game for years and lost everything less important than some newcomers that would loose what they did last week in the game?
Money talks. Do you favor those who have already gotten most of what they will ever buy from the Item Mall or do you favor those whose 7-day mounts are just now expiring, those who have yet to enter the Hell Levels and will be purchasing EXP Scrolls? And what about those who have made purchases in the past couple of weeks? What happens to their mounts, their enhancements, their scrolls and potions and other stuff?

Standard dynamic database back-ups are daily held for 7-14 days depending on the company. Weekly backups are held for 3mo-1yr, again depending on the company, and monthly back-ups are held for several years. I am sure they are holding the daily backups since this entire thing began. The Devs are working though Easter. Be patient but keep talking to make sure they don't get lazy about repairing the damage.
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Old 03-31-2013, 07:52 AM   #32
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Originally Posted by andres81 View Post
I doubt if they can do this, there were severall tiems lost in RA server after some updates (bows, rings etc.) and NGD promised to give this stuff back when we send a support ticket saying what is lost. Well, I sent this ticket more than 6 month ago and guess what?
Nothing has been returned. Imho they just don't have the tools to check if you really posessed such items and I think they don't have tools to create and grant items to players neither.
I don't know whether they can check items that have been dropped by mobs/bosses or not, but I'm pretty sure that they have the tools to check at least a certain player trading transactions, so they will see whether that player rightly demands let's say a boss ring back or not, what did he give for it to get it, did he even have a trade with it etc...
At least I heard they have backups of trading procedures of players, correct me if I'm wrong

In some way that item landed in his inventory (or not at all) so it can be tracked IMO, generating lost items sounds the best option to me as well indeed.
One thing is sure, damn much work with it, I'm certain of it .
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Old 03-31-2013, 08:59 AM   #33
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Deleted this post because i still like this game.
But the way things like this are handled by NGD simply sucks !

Last edited by erttzzadfk; 03-31-2013 at 10:09 AM.
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Old 03-31-2013, 10:09 AM   #34
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Lol loving this.

I pity the people who lost real money in this but I can assure you all one thing. You will not get your money and/or items back. It's NGD, if you really want something to happen, leave the game.
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Old 03-31-2013, 10:20 AM   #35
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I'm confused as to what people want NGD to do when members of their team are out of the country, it is holiday weekend, and they have to find and fix the vulnerabilities before they do any back ups or anything like that. You think this happens in 2 days?
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Old 03-31-2013, 11:16 AM   #36
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Quote:
Originally Posted by Checkit View Post
I'm confused as to what people want NGD to do when members of their team are out of the country, it is holiday weekend, and they have to find and fix the vulnerabilities before they do any back ups or anything like that. You think this happens in 2 days?
i agree with you!
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Old 03-31-2013, 11:52 AM   #37
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I don't.
Century of iPhones etc. but still no NGD-Posts here
I speak about responsibility.
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Old 03-31-2013, 12:41 PM   #38
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Quote:
Originally Posted by erttzzadfk View Post
I don't.
Century of iPhones etc. but still no NGD-Posts here
I speak about responsibility.
When I made the first thread about a possible hacker, Surak logged in the game less than 10 minutes after the thread was up. Either that day, or the day after, he logged into the game and gave an official statement. They have also (reportedly) given statements on the RA/Piranha part of the forums. How have they not said anything? They have handled this a lot better than anything I have seen them handle in the past coughWARMASTERBEACONScough.

You people are ungrateful and ignorant. You expect NGD to patrol these forums 24/7, and you expect them to give an answer they have already given. You also seem to expect this to be fixed in a couple of days when nobody knows what the vulnerabilities are, how many there are, who all was affected, etc.

There are so many things they have to address before they can do anything. Just shut up and be patient for a couple of days.
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Old 03-31-2013, 02:15 PM   #39
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Would be great if you post screenshots, this seems to be rare to happen in this game.
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Old 03-31-2013, 02:23 PM   #40
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I have posted a screenshot. Maybe you people should look through the forum more instead of just one thread/board.


Quote:
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Bump with answer from GM

http://i.imgur.com/c7hxOm8.jpg
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