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Technical Support Questions about game technical support to the users of the community

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Old 10-05-2013, 10:14 PM   #1
soul7430
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Default problem with xim gift system

hey
my friend send me 8k xim as gift and i havent got any xim but it says that money have taken from his bank..
help us!!

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Old 10-06-2013, 03:19 PM   #2
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been 1 day now still no unswer NGD FIX THIS!!
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Old 10-08-2013, 07:49 AM   #3
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still no unswer from NGD
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Old 10-08-2013, 08:59 AM   #4
Tenel_Ka
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Has he submitted a ticket to http://www.championsofregnum.com/support/ yet?
You aren't going to get help here.

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Old 10-08-2013, 11:55 AM   #5
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Are both you and your friend registered with NGD? Otherwise it wouldn't work. I'm not sure if the transaction will still go through as I've never tried it before.

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Old 10-08-2013, 01:38 PM   #6
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both our acc is from NGD side and he already send xim, but i havent got it in my acc been 3 days soon. it says the money have taken from his bank!
so any idea? cant NGD cheak it? the guy who sended xim was xishom and he sended to NGD acc last night before me, it did work but not for me. NGD help!
dont make me sad!


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Old 10-08-2013, 01:44 PM   #7
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Quote:
Originally Posted by Tenel_Ka View Post
Has he submitted a ticket to http://www.championsofregnum.com/support/ yet?
You aren't going to get help here.

Rashara
Keltena
Leliana
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i cant send ticket it says my username and password invalid. i remember last time i send it works so i cant make new support account just because of this!. and to ticket as xim problem have have to login

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Old 10-08-2013, 02:32 PM   #8
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Quote:
Originally Posted by Souls123 View Post
i cant send ticket it says my username and password invalid. i remember last time i send it works so i cant make new support account just because of this!. and to ticket as xim problem have have to login

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Great knight
It's your friend the one who's supposed to submit a ticket at www.championsofregnum.com/support as he's the buyer.

As this topic does not belong to the forum, I'll just proceed to close it.

Kind regards,
Champions of Regnum support.
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