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Technical Support Questions about game technical support to the users of the community |
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#1 |
Initiate
![]() ![]() Join Date: Nov 2014
Location: U.S.A
Posts: 126
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Hello.
Is there a reason why my ticket hasn't been responded to about a major error of one of your quests? Ticket was filed about two weeks ago. It would have helped make a lot better use of my time in leveling up my knight if this quest was working properly. Hope it gets fixed soon. Thanks. http://s349.photobucket.com/user/Isr...rbs5a.jpg.html |
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#2 |
Initiate
![]() ![]() Join Date: May 2015
Location: 'B-F-Egypt', Virginia, U.S.A. (please pity & forgive us poor american fools!)
Posts: 143
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neither, i sent my tickets like 3-4 weeks ago, not a reply, it is 'critical', i have told frosk in person during pvpvp tournamenet, promised me that we can talk about it after pvp, asked tolos to tell him, also gave nemus ticket number, he said he forwarded it. Nothing.
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#3 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Sep 2008
Posts: 1,690
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My experience with tickets is that if they don't reply within 3 days they won't reply ever.
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#4 |
Initiate
![]() ![]() Join Date: Nov 2014
Location: U.S.A
Posts: 126
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Its been responded too.
Thank you very much for the response "Support 2". :] http://s349.photobucket.com/user/Isr...maqzg.jpg.html |
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#5 |
Initiate
![]() ![]() Join Date: May 2015
Location: 'B-F-Egypt', Virginia, U.S.A. (please pity & forgive us poor american fools!)
Posts: 143
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when is mine getting replied? a month now.
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