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Technical Support Questions about game technical support to the users of the community |
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09-25-2007, 10:42 PM | #1 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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You have been disconnected from the server
So I was talking to my good friends of the GoP, when Biwie crashed. We started joking about who had killed him(I did it for the money), when I got this message:
You have been disconnected from the server WHY WHY WHY???? It happens every 10 minutes I'm on! The lag is gone, but now this! Does anyone else have this problem? Any advice?
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09-25-2007, 11:44 PM | #2 |
Baron
Join Date: Apr 2007
Location: Svea Rike
Posts: 814
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Hit ALT-P to bring up the ping statistics, it may be that your internet connection is peering badly to the server, when it happens, try running a traceroute to see where the problem is; the only time I encounter a disconnect from server is when it crashes, and that doesn't happen too often (anymore (: )
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09-26-2007, 02:46 AM | #3 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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How do I run a traceroute? I haven't done that before.
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09-26-2007, 04:38 AM | #4 |
Baron
Join Date: Apr 2007
Location: Svea Rike
Posts: 814
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in linux you can pop open a terminal and type "traceroute" and then the address name (or ip), in windows it's the same, you pop up a terminal (I think it's called command for 9x kernels, and cmd for nt kernels), but since windows has its 8 characters max in a filename legacy, they actually renamed it to tracert, other than that it's the same.
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Eagles may soar, but weasels don't get sucked into jet engines...
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09-26-2007, 12:07 PM | #5 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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I don't know much technical stuff for windows, so how exactly do I do that? Where do I go to open a terminal etc. I'm runnig windows.
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Last edited by Nodalor; 09-26-2007 at 12:25 PM. |
09-26-2007, 03:03 PM | #6 | |
Pledge
Join Date: Jun 2007
Location: England
Posts: 22
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Quote:
(at least in XP) |
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09-26-2007, 09:58 PM | #7 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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All right! I now can open a terminal and run a traceroute, but how do I make it relevant to Regnum? When I type in tracert and press enter I get something about usage. Where do I go from here?
(and by the way thank you for being so patient with me here
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09-26-2007, 11:52 PM | #8 |
Baron
Join Date: Apr 2007
Location: Svea Rike
Posts: 814
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You need to tell traceroute to actually trace an address, I believe this one is the regnum server: 212.214.41.53
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Eagles may soar, but weasels don't get sucked into jet engines...
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09-27-2007, 04:22 AM | #9 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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Do I do that every time I turn on my pc? And are you SURE that's the address? Anybody?
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09-27-2007, 06:10 AM | #10 |
Baron
Join Date: Apr 2007
Location: Svea Rike
Posts: 814
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When you encounter the problem your initial post was about, and no I'm not certain that is the ip, I did a netstat while I was playing and I assume that's the address, feel free to do your own netstat while playing to find out. (just type it)
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Eagles may soar, but weasels don't get sucked into jet engines...
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