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Technical Support Questions about game technical support to the users of the community

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Old 11-20-2010, 09:11 AM   #1
nielsendk
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Default Close client on entering one one of my chars

Hey ppl,

Im aware that there has been (is?) problems with clients closing unattented, but im my case I see a pattern.

Got a few chars and everything is in fine order except for 1.
4/5 I select this char the story is the same, the sound of equipment being used and then disconnect/client close.

Only things thats different (other than class) is that this char still have the torch the the 2nd Ignis quest (New Weapons) due to bug.
If I remember to move my staff to the bags I dont have the problem, I login fine etc - but if I dont, I get the 4/5 error and when I finaly gets in, the char is duel-weilding staff and torch.

Is this a freak accident of statistics or due the bugged beginner quest still haunt me?
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Old 11-20-2010, 09:56 AM   #2
DkySven
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Did your client ask to send crash reports when you started it again after a crash?

If not, could you find the crash logs the 'live' folder in the folder where Regnum is installed and post them as attachments here?
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Old 11-20-2010, 10:44 AM   #3
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Ye, it did ask and I've filled out the form alot of times, but not every time as it happen way to many times every day
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Old 11-21-2010, 10:57 AM   #4
DkySven
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If you already filled those reports a few times, I think that should be enough.

For now I'm afraid you would need to use the workaround of unequipping your staff when logging out until NGD gets to fix this issue.
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Old 11-22-2010, 10:36 AM   #5
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ok, thx for the reply.
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