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Technical Support Questions about game technical support to the users of the community |
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02-17-2011, 09:47 PM | #1 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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M11x
Hey, I'm running on an Alienware M11x and Regnum runs very slowly. Help?
Here's my DXDiag. I would just attach it but it's a tad too large: System Information ------------------ Time of this report: 2/17/2011, 15:40:20 Machine name: JASON-M11X Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503) Language: English (Regional Setting: English) System Manufacturer: Alienware System Model: M11x R2 BIOS: Default System BIOS Processor: Intel(R) Core(TM) i5 CPU U 520 @ 1.07GHz (4 CPUs), ~1.1GHz Memory: 8192MB RAM Available OS Memory: 7990MB RAM Page File: 2224MB used, 13753MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Diag Version: 6.01.7600.16385 32bit Unicode ------------ Diag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics (Core i5) DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_04651028&REV_02 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: DELL P190S Monitor Id: DEL405B Native Mode: 1280 x 1024(p) (60.020Hz) Output Type: HDMI Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32 Driver File Version: 8.15.0010.2202 (English) Driver Version: 8.15.10.2202 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 8/25/2010 19:36:02, 6547968 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4306-11CF-027B-6F24A2C2C535} Vendor ID: 0x8086 Device ID: 0x0046 SubSys ID: 0x04651028 Revision ID: 0x0002 Driver Strong Name: oem67.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2202c i\ven_8086&dev_0046 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
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02-17-2011, 09:48 PM | #2 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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---------------------
Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6083 (English) Driver Attributes: Final Retail Date and Size: 4/18/2010 06:17:12, 2337440 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 251.1 GB Total Space: 461.9 GB File System: NTFS Model: WDC WD5000BEKT-75KA9T0 -------------- System Devices -------------- Name: Intel(R) 82801 PCI Bridge - 2448 Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04651028&REV_A5\3&115 83659&0&F0 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_3B57&SUBSYS_04651028&REV_05\3&115 83659&0&D8 Driver: n/a Name: DW1520 Wireless-N WLAN Half-Mini Card Device ID: PCI\VEN_14E4&DEV_4353&SUBSYS_000E1028&REV_01\4&3B6 105AF&0&00E1 Driver: n/a Name: Intel(R) 5 Series 6 Port SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_04651028&REV_05\3&115 83659&0&FA Driver: n/a Name: Intel(R) HD Graphics Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_04651028&REV_02\3&115 83659&0&10 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_04651028&REV_05\3&115 83659&0&E4 Driver: n/a Name: NVIDIA GeForce GT 335M Device ID: PCI\VEN_10DE&DEV_0CAF&SUBSYS_04651028&REV_A2\4&599 FB9B&0&0008 Driver: n/a Name: Intel(R) QS57 Express Chipset LPC Interface Controller - 3B0F Device ID: PCI\VEN_8086&DEV_3B0F&SUBSYS_04651028&REV_05\3&115 83659&0&F8 Driver: n/a Name: Intel(R) processor PCI Express Root Port - 0045 Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_04651028&REV_02\3&115 83659&0&08 Driver: n/a Name: Reserved - 2D13 Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_04651028&REV_02\3&4F1 1E61&0&13 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44 Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04651028&REV_05\3&115 83659&0&E1 Driver: n/a Name: Intel(R) processor DRAM Controller - 0044 Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04651028&REV_02\3&115 83659&0&00 Driver: n/a Name: Reserved - 2D12 Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_04651028&REV_02\3&4F1 1E61&0&12 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04651028&REV_05\3&115 83659&0&E0 Driver: n/a Name: QPI Physical 0 - 2D11 Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_04651028&REV_02\3&4F1 1E61&0&11 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04651028&REV_05\3&115 83659&0&D0 Driver: n/a Name: QPI Link 0 - 2D10 Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_04651028&REV_02\3&4F1 1E61&0&10 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04651028&REV_05\3&115 83659&0&E8 Driver: n/a Name: QuickPath Architecture System Address Decoder - 2D01 Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_04651028&REV_02\3&4F1 1E61&0&01 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32 Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_04651028&REV_05\3&115 83659&0&FE Driver: n/a Name: QuickPath Architecture Generic Non-core Registers - 2C62 Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_04651028&REV_02\3&4F1 1E61&0&00 Driver: n/a Name: Atheros AR8132 PCI-E Fast Ethernet Controller Device ID: PCI\VEN_1969&DEV_1062&SUBSYS_04651028&REV_C0\4&FD1 24B8&0&00E0 Driver: n/a Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04651028&REV_05\3&115 83659&0&FB Driver: n/a ------------------ DirectShow Filters ------------------ WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.164 90 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385 Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7600.16385 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16 648 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 648 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 648 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490 WDM Streaming Capture Devices: Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385 Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385 Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385 WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648 Video Capture Sources: Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385 CyberLink Web Camera Filter,0x00200000,0,1,YCWebCameraSource.ax,2.00.77 73.3131 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
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02-18-2011, 12:31 AM | #3 |
Baron
Join Date: Dec 2008
Posts: 886
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Your CPU is very slow for a single-threaded application such as Regnum Online. Perhaps the developers will support multithreading in the future, but for now at only 1GHz you won't be able to run the game very well unless you have a very powerful video card to offload almost all of the work.
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02-18-2011, 01:18 AM | #4 | |
Baron
Join Date: Aug 2009
Location: /dev/null
Posts: 766
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I think it's because of this :
Quote:
You need a dedicated GPU.
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02-18-2011, 02:52 AM | #5 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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Alright, thanks guys. The single-thread limitation could be a prob, but I do have a graphics card. It's an NVIDIA GeForce GT 335M. I can run Crysis, and MW2 on Medium just fine. Also run SC2 on ultra easily
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02-19-2011, 12:10 AM | #6 |
Initiate
Join Date: Aug 2008
Location: Ohio
Posts: 121
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hmm if you have a nv card in your system it is not loading you might try to install drivers for it and disable the one your loading
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02-19-2011, 01:10 AM | #7 | |
Apprentice
Join Date: Feb 2009
Posts: 79
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Quote:
I own a m17x (huge bloody bastard) works great with every game but regnum, though I do have an ati card. Before I had a nvidia though and I had nearly the same results. Even though your computer runs the cry engine great, for RO I would suggest toning down to shader 2 and turning off shadows. The only way I can play w/o lag. Also, Alienware cleverly programmed a way to make your computer run on integrated graphics if you have turned it on only on battery power, or switched it somehow, while the laptop is still on. To fix this and up game performance speed, at start up, go into your bios setting, go to advanced->graphics settings and make sure both Integrated AND Hybrid are enabled. If that doesn't solve it, try getting new drivers, but please make sure you only use the drivers they give you from the Alienware site or the Dell site, and not from the Nvidia site. Dont know how long youve had your alienware, but just friendly advice. :]
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Adelle - Volari
The shadows followed by the stars have turned to gold. Last edited by Altara; 02-19-2011 at 05:11 AM. |
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02-19-2011, 04:10 AM | #8 |
Master
Join Date: May 2007
Location: Somewhere... SECRET >:D
Posts: 262
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Ok, thanks so much! Thanks to Altara in particular
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02-19-2011, 05:45 AM | #9 |
Apprentice
Join Date: Feb 2009
Posts: 79
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No problem, hope it helped. I read it back to myself just now. Sorry for the terrible English I was half asleep when I wrote it :]
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Adelle - Volari
The shadows followed by the stars have turned to gold. |
02-19-2011, 12:45 PM | #10 |
Marquis
Join Date: Jan 2007
Location: RA
Posts: 1,897
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FYI, Regnum is multi-threaded now since NG3D 2.0.
I checked with Valgrind/Cachegrind.
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