Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 07-12-2012, 10:38 AM   #1
Tamui
Baron
 
Tamui's Avatar
 
Join Date: Feb 2012
Location: Nowhere
Posts: 765
Tamui is on a distinguished road
Default ROLauncher Error

Heya,
I've encountered this problem today. At first I re-installed the game, and I solved the problem.
Now it appears again, and I can't everytime I wanna play, I have to re-install. I troubleshoot it. it gives me this error

"Can not enumerate files in directory '.\LogFiles\WMI\RtBackup' (error 5: access is denied.)"

I can start up, enter my pass and when I select enter game world, the launcher seems to freeze at "Connecting... Checking Firewall"

EDIT: Well I tried re-installing the game as before...now the same happens stuck at "Connecting...Check Firewall..."
Attached Files
File Type: txt log.txt (2.7 KB, 20 views)
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect
Huntrare | Amelia Woodheart
To play or not to play...

Last edited by Tamui; 07-12-2012 at 11:07 AM.
Tamui no ha iniciado sesión   Reply With Quote
Old 07-12-2012, 12:00 PM   #2
Zodar
Apprentice
 
Join Date: Aug 2008
Location: UK
Posts: 93
Zodar is on a distinguished road
Default

Quote:
Originally Posted by Tamui View Post
"Can not enumerate files in directory '.\LogFiles\WMI\RtBackup' (error 5: access is denied.)"
Just a wild stab in the dark, but can you try giving the group everyone full access to that directory? I don't have Windows, so from memory I think it'll be something like right-click, properties, security, add, group everybody, then tick read/write/modify/change.
__________________
Zodar - The Evil Bald Fu^wPerson...
Zodar no ha iniciado sesión   Reply With Quote
Old 07-12-2012, 12:09 PM   #3
Quincebo
Baron
 
Quincebo's Avatar
 
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
Quincebo is on a distinguished road
Default

Doesn't launching as administrator does the same?
__________________
Syrtis trade/fan forum
Quincebo no ha iniciado sesión   Reply With Quote
Old 07-12-2012, 12:26 PM   #4
Tamui
Baron
 
Tamui's Avatar
 
Join Date: Feb 2012
Location: Nowhere
Posts: 765
Tamui is on a distinguished road
Default

Quote:
Originally Posted by Zodar View Post
Just a wild stab in the dark, but can you try giving the group everyone full access to that directory? I don't have Windows, so from memory I think it'll be something like right-click, properties, security, add, group everybody, then tick read/write/modify/change.
Well there were 4 users...things...I ticked all the available options, still doesnt work.

Quote:
Originally Posted by Quincebo View Post
Doesn't launching as administrator does the same?
Launching as an admin gives the same results.

I'm just gonna try re-download the game, normally that solves everything
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect
Huntrare | Amelia Woodheart
To play or not to play...

Last edited by Tamui; 07-12-2012 at 03:04 PM.
Tamui no ha iniciado sesión   Reply With Quote
Old 07-12-2012, 05:16 PM   #5
Zodar
Apprentice
 
Join Date: Aug 2008
Location: UK
Posts: 93
Zodar is on a distinguished road
Default

Quote:
Originally Posted by Quincebo View Post
Doesn't launching as administrator does the same?
You'd think, yeah, but not necessarily. At work, I've seen some applications, even when installed as administrator, create a temp install folder in C:\, then fail with an access denied. The only work-around I could find was to wait until the folder was created, then add extra access rights to it. This is one of the reasons I don't use Windows at home any more; it's too glitchy.
__________________
Zodar - The Evil Bald Fu^wPerson...
Zodar no ha iniciado sesión   Reply With Quote
Old 07-12-2012, 05:41 PM   #6
Tamui
Baron
 
Tamui's Avatar
 
Join Date: Feb 2012
Location: Nowhere
Posts: 765
Tamui is on a distinguished road
Default

Well believe it or not I re-downloaded the game and so far it works, hopefully it will remain working.
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect
Huntrare | Amelia Woodheart
To play or not to play...
Tamui no ha iniciado sesión   Reply With Quote
Old 07-13-2012, 09:38 AM   #7
Quincebo
Baron
 
Quincebo's Avatar
 
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
Quincebo is on a distinguished road
Default

Quote:
Originally Posted by Tamui View Post
Well believe it or not I re-downloaded the game and so far it works, hopefully it will remain working.
Great
__________________
Syrtis trade/fan forum
Quincebo no ha iniciado sesión   Reply With Quote
Old 07-13-2012, 06:31 PM   #8
Zodar
Apprentice
 
Join Date: Aug 2008
Location: UK
Posts: 93
Zodar is on a distinguished road
Default

Nice one.
__________________
Zodar - The Evil Bald Fu^wPerson...
Zodar no ha iniciado sesión   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:11 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved