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Technical Support Questions about game technical support to the users of the community

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Old 07-20-2013, 01:41 PM   #1
Anna S
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Question New e-mail

Shame on me, i lost my old e-mail. How can i change it in my acc settings?
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Old 07-20-2013, 04:07 PM   #2
soul7430
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Hmm i hade same problem but i send ticket To NGD... The ask few things... Like your name and adress and like that... To be sure That u are the owner..
Hope this help u
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Old 07-20-2013, 05:05 PM   #3
Anna S
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so do u write ur new e-mail to tech support or something?
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Old 07-20-2013, 05:24 PM   #4
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To change it, you must write a ticket.
This might help as well. http://www.championsofregnum.com/for...ad.php?t=99004
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Old 07-21-2013, 02:33 AM   #5
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i was writing it yesterday(ticket). and i remember my old e-mail, but not password.
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Old 07-21-2013, 04:16 AM   #6
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vCard download no longer works from what I know.

Much love to our superiors.

Best thing you could do is try and recover your password with your email host.
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Old 07-21-2013, 11:58 AM   #7
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How long usually ngd checking tickets?
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Old 07-21-2013, 08:36 PM   #8
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Optimistic would say; Not much.

I'd say; About one day till never.
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Old 07-22-2013, 08:11 PM   #9
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Quote:
Originally Posted by Anna S View Post
i was writing it yesterday(ticket). and i remember my old e-mail, but not password.
If you remember your old e-mail but not your password, I don't think we're the first choice you should try.

Why don't you contact your e-mail provider first to see if you can retrieve or change your e-mail password?
If this doesn't work, then contact us, but not before.

Try to be more careful next time :P
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