New problems

Anna S · 07-31-2013, 02:57 AM

I was added ticket about my lost e-mail. I lost it with new log-in process modifications, right?

Adrian · 07-31-2013, 08:33 AM

Hi,

Are you sure you're logging to the correct account? As I can check, this forum account is related to an email that has an existing support account and has that ticket you mention.

Please, check all your accounts by logging in the website and obtaining your email address and the password reminder.

If you can't access the email related to your account, you must post a ticket in "General" without logging in.

Best,
Adrián

Anna S · 08-01-2013, 09:47 AM

Nice. Now i was added new ticket X) How long to wait?

Adrian · 08-02-2013, 08:21 AM

This issue has been already solved by the support team.

Closing!

07-31-2013, 02:57 AM	#1
Anna S Pledge Join Date: Jun 2013 Posts: 7	New problems I was added ticket about my lost e-mail. I lost it with new log-in process modifications, right?

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07-31-2013, 08:33 AM	#2
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	Hi, Are you sure you're logging to the correct account? As I can check, this forum account is related to an email that has an existing support account and has that ticket you mention. Please, check all your accounts by logging in the website and obtaining your email address and the password reminder. If you can't access the email related to your account, you must post a ticket in "General" without logging in. Best, Adrián

08-01-2013, 09:47 AM	#3
Anna S Pledge Join Date: Jun 2013 Posts: 7	Nice. Now i was added new ticket X) How long to wait?

08-02-2013, 08:21 AM	#4
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	This issue has been already solved by the support team. Closing!