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Technical Support Questions about game technical support to the users of the community |
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06-26-2009, 03:22 PM | #11 |
Initiate
Join Date: Feb 2009
Location: Poland
Posts: 234
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Then try option number two, that I gave you - check the system temperature, since usualy so sudden problems are caused by overheating (or broken memory, or broken graphic card, or broken power supply, but well usualy overheating).
Regards.
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06-26-2009, 03:23 PM | #12 |
Count
Join Date: Jul 2007
Location: Arse firmly glued to Ra
Posts: 1,042
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You can turn that reboot nonsense off.
1. From the desktop right-click on My Computer. 2. Click the Properties option. 3. In the System Properties window click the Advanced tab. 4. In Advanced click the Settings button under Startup and Recovery. 5. In the Startup and Recovery window uncheck the Automatically restart check box. 6. Click Ok. EDIT: as you have done that but get a BSOD, could you please post the results of your DXDiagnostics. To do this ok, open a run box (from the start menu) and type in "dxdiag" (without speech marks). a window should open, "directx diagnostic tool". wait for this to collect all the information about your PC (look for the bar in the bottom left), then click the "save all information" button. save the file, then go to where you saved it and open it up. copy all the information from it and post it here.
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Last edited by Inkster; 06-26-2009 at 03:39 PM. |
06-26-2009, 03:47 PM | #13 |
Baron
Join Date: Aug 2007
Location: Here, there and everywere.....
Posts: 890
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Just to discart if it is a Ram fail why don't you try to test your RAM with memtest86
http://www.memtest.org/ |
06-27-2009, 07:14 AM | #14 |
Pledge
Join Date: Jun 2009
Posts: 12
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Ok, memory is fine. PC temp according to CPU-Z is fine (46 C)
Here is the dxdiag: (FYI - the whole file wouldn't post. Character limitation in forum) ------------------ System Information ------------------ Time of this report: 6/27/2009, 02:10:56 Machine name: FREEDOM Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 07/01/08 Ver: 08.00.14 Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, MMX, 3DNow (2 CPUs), ~2.7GHz Memory: 3328MB RAM Page File: 407MB used, 4803MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found Diag Version: 5.03.2600.5512 32bit Unicode ------------ Diag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: RADEON X700 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x5E4B) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_5E4B&SUBSYS_23021002&REV_00 Display Memory: 256.0 MB Current Mode: 1280 x 960 (32 bit) (60Hz) Monitor: NEC MultiSync E1100+ Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6891 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 12/1/2008 15:51:31, 318464 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 12/1/2008 17:13:40, 3452928 bytes Device Identifier: {D7B71EE2-1D0B-11CF-5969-0803A1C2CB35} Vendor ID: 0x1002 Device ID: 0x5E4B SubSys ID: 0x23021002 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: SB Audigy 2 ZS Audio [C800] Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 5.12.0001.0441 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 10/7/2003 21:06:04, 366160 bytes Other Files: Driver Provider: Creative HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 4000, 192000 Static/Strm HW Mix Bufs: 64, 62 Static/Strm HW 3D Bufs: 64, 62 HW Memory: 0 Voice Management: Yes EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: SB Audigy 2 ZS Audio [C800] Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ctaud2k.sys Driver Version: 5.12.0001.0441 (English) Driver Attributes: Final Retail Date and Size: 10/7/2003 21:06:04, 366160 bytes Cap Flags: 0x41 Format Flags: 0xFFF ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: Enabled Ports: SB Audigy 2 ZS DirectMusic Synthesizer [C800], Hardware (Kernel Mode), Output, DLS, Internal, Default Port SB Audigy 2 ZS Audio [C800], Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy 2 ZS Sw Synth [C800] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy 2 ZS Synth A [C800] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy 2 ZS Synth B [C800] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy 2 ZS MIDI IO [C800] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SB Audigy 2 ZS MIDI IO [C800] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Nostromo n52 Speedpad2 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x050D, 0x0815 FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1002, 0x4387 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/13/2008 13:45:37, 59520 bytes | Driver: usbd.sys, 8/23/2001 07:00:00, 4736 bytes ---------------- Gameport Devices ---------------- + PCI standard PCI-to-PCI bridge | Location: PCI bus 0, device 20, function 4 | Matching Device ID: pci\cc_0604 | Service: pci | Driver: pci.sys, 4/13/2008 13:36:44, 68224 bytes | +-+ Creative Game Port | | Location: PCI bus 3, device 7, function 1 | | Matching Device ID: pci\ven_1102&dev_7003&subsys_00401102 | | Service: gameenum | | Driver: gameenum.sys, 4/13/2008 14:45:30, 10624 bytes ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 4/13/2008 14:18:00, 52480 bytes | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes | + HID Keyboard Device | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 4/13/2008 14:39:48, 14592 bytes | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes | + HID Keyboard Device | Vendor/Product ID: 0x050D, 0x0815 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | OEMData: 03 00 88 11 18 00 00 00 | Flags 1: 04000000 | Driver: kbdhid.sys, 4/13/2008 14:39:48, 14592 bytes | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes | + Microsoft PS/2 Mouse | Matching Device ID: *pnp0f03 | Service: i8042prt | Driver: i8042prt.sys, 4/13/2008 14:18:00, 52480 bytes | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes | + HID-compliant mouse | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes | Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes | + HID-compliant mouse | Vendor/Product ID: 0x050D, 0x0815 | Matching Device ID: hid_device_system_mouse | Service: mouhid | OEMData: 03 00 88 11 18 00 00 00 | Flags 1: 04000000 | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes | Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes | + HID-compliant mouse | Vendor/Product ID: 0x050D, 0x0815 | Matching Device ID: hid_device_system_mouse | Service: mouhid | OEMData: 03 00 88 11 18 00 00 00 | Flags 1: 04000000 | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes | Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Serial Service Provider: COM1 DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- |
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