Users who want a better Regnum

[Adrian]

Originally Posted by Godot

I think you make a fair point about the forums use as a tool to gather information Kailer, however; that part of the forum is the general and support
boards; this is the Inn. Here is where we expect to be able to talk our junk,
bitch to each other, tell our stories, and have civil discussions on a variety of
subjects without fear of being shut down because of personal dissent with
the point of view. If someone crosses the line then yes shut it down.
I dont always agree with what I read here but I dont complain to have them
locked out.

Hi Godot,

I also get your point too. If you look at the topics posted in The Inn, you may see a lot of different stuff and as long as it's nothing illegal or insulting, there's no problem at all. In fact, we love it when we find users that have common interests and can gather here to discuss them.

Mental note: His signature is so right, even to me that i'm not religious

-now replying to the community as a whole-

The problem comes when, for instance, someone wants to piss off another user by posting a "similar version" of another thread. You may know what i'm talking about.

So, yes, there might be closed threads to avoid something like that to happen, and others that shouldn't have been closed. For the last, there's an email to address this issue: community@ngdstudios.com.ar.

We certainly don't do everything right, but we really ask you to follow our indications to communicate your problems. Posting things that the rules don't allow will not make the problems get solved faster. They will create new problems. If you sent a mail and we didn't reply is because we couldn't and we (NGD) are the only ones that can solve certain problems for now.

Given this, I encourage all of you to send your problems to community@ngdstudios.com.ar (please, make sure they're real problems first ).

In that mail we reply about moderation, personal problems with another user (not abuse, there's a mail for that, this should be some kind of "mediator request"), website fansite list add requests, or other general community stuff.

It always helps that you be brief. Time is what we really don't have.

Mental note: I should make a guide about this sometime.

To sum up what I said: if someone wants a better Regnum for everyone, doesn't want to get into meaningless fights, redundant complaints, forum multiaccounting, harassing other users or troll contests. If so, we will ban, but not because we are some kind of freaking forum nazis. It's just that we don't have time to deal with it. Important: If you find yourself among the "I don't want a better Regnum for everyone" (hehe, I think this phrase will be used a lot) please send that mail. Maybe it's just because of some words from us, I don't know.

Regards,

[DemonMonger]

Originally Posted by Kailer

Hi Godot,

I also get your point too. If you look at the topics posted in The Inn, you may see a lot of different stuff and as long as it's nothing illegal or insulting, there's no problem at all. In fact, we love it when we find users that have common interests and can gather here to discuss them.

Mental note: His signature is so right, even to me that i'm not religious

-now replying to the community as a whole-

The problem comes when, for instance, someone wants to piss off another user by posting a "similar version" of another thread. You may know what i'm talking about.

So, yes, there might be closed threads to avoid something like that to happen, and others that shouldn't have been closed. For the last, there's an email to address this issue: community@ngdstudios.com.ar.

We certainly don't do everything right, but we really ask you to follow our indications to communicate your problems. Posting things that the rules don't allow will not make the problems get solved faster. They will create new problems. If you sent a mail and we didn't reply is because we couldn't and we (NGD) are the only ones that can solve certain problems for now.

Given this, I encourage all of you to send your problems to community@ngdstudios.com.ar (please, make sure they're real problems first ).

In that mail we reply about moderation, personal problems with another user (not abuse, there's a mail for that, this should be some kind of "mediator request"), website fansite list add requests, or other general community stuff.

It always helps that you be brief. Time is what we really don't have.

Mental note: I should make a guide about this sometime.

To sum up what I said: if someone wants a better Regnum for everyone, doesn't want to get into meaningless fights, redundant complaints, forum multiaccounting, harassing other users or troll contests. If so, we will ban, but not because we are some kind of freaking forum nazis. It's just that we don't have time to deal with it. Important: If you find yourself among the "I don't want a better Regnum for everyone" (hehe, I think this phrase will be used a lot) please send that mail. Maybe it's just because of some words from us, I don't know.

Regards,

Everyone that has stayed with this game through all of its struggles wants a better regnum.

I still feel that allowing users that know how to program a chance to partner with you to solve issues is a good idea.

People only repeat the issues that they feel are problems because they are waiting to hear a valid answer from Niclam and all of NGD.

2000 years is a long time to wait for a messiah don't you think?
At least send us a word via one of your prophets to comfort us in our time of need

A simple poll started by NGD saying what is more important to us users would even work.
---------------------
Poll example
(what do you users feel we should solve first)
1) phantom swings ////////////// 20 votes
2) lag issues /////// 7 votes
3) new character models ///////// 9 votes
4) skill balance issues //////////////////////// 24 votes

NGD's Poll response: We see you chose skill balance.... Every friday we will have a mock battle with users from every class to compare and judge balance. We will listen to your issues and see if we can find a solution that already exists in game. If no solution exists skills will be modified.


NGD's Poll response: Second on the users choice list is the issue of phantom swings. We know this issue happened when we increased movement speed for all players. Thus we may put movement speed back to where it was before the problem occured and over time raise movement speed to judge how this problem occurs and how better we can manage it.

----------------------

[Dupa_z_Zasady]

Originally Posted by Kailer

PLEASE send an email to community@ngdstudios.com.ar. Posting that things here is just troll food.

Sorry Kailer, but you expressed your support for Dky on this forum a few times by now. You closed many threads, IMHO, unfairly before. AFAIK this is YOU who answer e-mails sent to this adress. So don't be surprised that some people find waste of time to send mails complaining about you or Dky to community@ngdstudios.com.ar.

[Adrian]

Originally Posted by Dupa_z_Zasady

Sorry Kailer, but you expressed your support for Dky on this forum a few times by now. You closed many threads, IMHO, unfairly before. AFAIK this is YOU who answer e-mails sent to this adress. So don't be surprised that some people find waste of time to send mails complaining about you or Dky to community@ngdstudios.com.ar.

Have you tried?

I rest my case here.

Regards,

[Domino_]

Originally Posted by DemonMonger

Poll example
(what do you users feel we should solve first)
1) phantom swings ////////////// 20 votes
2) lag issues /////// 7 votes
3) new character models ///////// 9 votes
4) skill balance issues //////////////////////// 24 votes

The lag is on top imho, but it was just an example so...

[Dupa_z_Zasady]

Originally Posted by Kailer

Have you tried?

I rest my case here.

Regards,

I don't have to try. I have your answer here. Do you think that I need to write an email to see that again?

[DemonMonger]

Shake hands on forums.. and kill each other in game...