Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 01-10-2011, 03:35 PM   #11
Wyatt
Count
 
Join Date: Dec 2006
Posts: 1,544
Wyatt will become famous soon enoughWyatt will become famous soon enough
Default

Quote:
Originally Posted by Chewyflapjack View Post
I'm getting very annoyed now. I'm not blaming anyone, but i've now tried to redownload and install 3 times. I've tried deleting all files to do with regnum yet nothing has worked. There MUST be a fix for this problem, it's such a big one - i'm missing major files by the looks of the error log. Is there anyway to download these files other than redownloading regnum again, because that doesn't work.
Hey,

You should already have every possible file needed to play the game as Regnum auto-patches itself before entering the servers if a update is available.

What shader model have you tried in? Try entering the game under Fix Pipeline and see if that helps.

Is your graphic card drivers up to date?
Wyatt no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 03:51 PM   #12
_Kharbon_
Baron
 
_Kharbon_'s Avatar
 
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
_Kharbon_ is on a distinguished road
Default

You probably tried this allready, but making sure doesn't hurt... There is a "download all resources at once" option... Did you try to turn it on/off?
__________________
Kharbon
Proud member of
CZ/SK
WM - WM - WM - 56 - 53 - 50

_Kharbon_ no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 04:05 PM   #13
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

Thanks for a quick response. I just tried the 'download all at once' option. Didn't help me i'm afraid. I managed to cast 2 spells but on the third cast my game froze up again. I'm just trying the fixed pipeline now. Will tell you if that helps or not in about 40 seconds
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 04:07 PM   #14
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

Damnit - game still froze. On the brightside it made it very smooth while i was playing for the 10 seconds Any other possible solutions? :S
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 04:13 PM   #15
Wyatt
Count
 
Join Date: Dec 2006
Posts: 1,544
Wyatt will become famous soon enoughWyatt will become famous soon enough
Default

Are your drivers for your graphic card up to date? I would check that and see if that might be a possible problem.

If your graphic card as you stated is a NVIDIA GeForce 310M download the latest driver from this link: http://www.nvidia.com/object/product...e_310m_us.html

Once you do that, restart your computer and try entering the game again.
Wyatt no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 04:46 PM   #16
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

Completely forgot about checking the drivers - am currently downloading the latest driver software on the given website. Will tell you if it works in time. Thanks a lot for helping me by the way, it's appreciated
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 05:07 PM   #17
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

Damnit. I installed the new driver and have the reboot twice but still the game refuses to not freeze. aghhhhh.... any others?
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 07:10 PM   #18
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

It seems that the error log shows exactly the same error after how ever many reinstalls its been and after the driver update. It seems that I need to get these files. Can anyone possibly try to copy them into a seperate folder and upload them for me? Understandably there's a fair few files that i'm missing, but I think this might be the only solution for me.
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 08:27 PM   #19
Chewyflapjack
Pledge
 
Join Date: Dec 2006
Posts: 14
Chewyflapjack is on a distinguished road
Default

Bit of a weird one, but hopefully this will help you sort my problem out. This is exactly what happens to make my game crash: I will be on my character and go into combat mode. After selecting a target I click to cast my 1st spell as a mage, the one is No.1 slot. The spell charges, and everything is still fine. But as soon as the spell hits the target, they disappear and the game freezes, causing me to have to end it in the processes tab on 'Task Manager' I copied what i had found in my error log to a post a while ago. I think that may have to be ignored. My friend - who has absolutely no trouble playing the game - has checked his error log and found the exact same error. Just to add - again hoping this helps - sometimes the spell can hit perfectly and it will not freeze. The longest rally i've been able to cast is 3 spells, but it still freezes at exactly the same point - on impact. I'm still not sure what exactly it is that makes it freeze, but please, some help would be fantastic.

My friend has looked to see if he has the files that i requested, and he doesn't, so that is definitely not the fix I was hoping it was.
Chewyflapjack no ha iniciado sesión   Reply With Quote
Old 01-10-2011, 08:38 PM   #20
_Kharbon_
Baron
 
_Kharbon_'s Avatar
 
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
_Kharbon_ is on a distinguished road
Default

Um... I'm out of ideas... I suppose you don't have problem with any other game?
__________________
Kharbon
Proud member of
CZ/SK
WM - WM - WM - 56 - 53 - 50

_Kharbon_ no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:12 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved