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Old 07-03-2011, 12:56 AM   #11
Arafails
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I have clan mates that have been out for eight months or so because of the second time this happened to them.
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Old 07-05-2011, 08:22 AM   #12
Wield_II
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Sorry to tell you, but I doubt you will have your characters back.

Mine were gone to, and I have been told they were only in the database for
2 months. Goodluck though.
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Old 07-05-2011, 09:13 PM   #13
SPARTISH
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well the main 2 chars of this account should be on database since 2008 O_o
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Old 07-06-2011, 03:57 AM   #14
Arafails
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After they're "deleted", not in total.
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Old 07-07-2011, 08:34 PM   #15
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Quote:
Originally Posted by SPARTISH View Post
Almost a full 5 months and im still charless, its like you dont want me to play or something O_o.

Not even a reply saying you recieved the problem, read it or are sorting it out whats going on?
i'm going on 7 months (since december 5th) since i lost all of the gear on my main. i've been boycotting RO since about a month after that until i get my gear back. i send them a reply to the ticket to keep it open every monday. about 2 months after the initial ticket, i made a new one in a separate support section which was deleted without explanation, and i made another last week that was put on hold without explanation. i guess what i'm saying is "don't get your hopes up". NGD is notoriously unreliable when it comes to this type of thing. I started bringing it up on the forums, and was muted indefinitely twice for it. (expecting a 3rd any day now).

a clan mate of mine had his characters deleted and it took him 6 months to get them back. 2 months later, same thing happened (about a week before my gear was stolen) and he hasn't heard anything yet.

P.S.: free karma for whoever guesses my main.
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