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Old 05-16-2009, 06:24 PM   #21
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Miraculix said it all in this post.
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Originally Posted by Miraculix View Post
http://www.regnumonline.com.ar/forum...5&postcount=82

http://www.regnumonline.com.ar/forum...9&postcount=81

How is it possible that the Testing Team managed to reproduce these bugs, but NGD could not?

Scratch that - NGD could reproduce the pet getting left behind bug, at least. I personally talked with a developer on Amun and showed how this would work. About A FULL WEEK before the patch hit the live servers.

For the rest: These are links to posts in the Testing Team forums. The 800x600 problem with the Pet/Summon Control Panel, as well as the "pet getting left behind" problem were reported by the testing team, quite a few times.

The downloading issues - Amun was loading wicked fast for us guys, I guess this is just a problem that you can only see with 2000 users trying to patch the game at the same time.
http://www.regnumonline.com.ar/forum...6&postcount=18
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Old 05-16-2009, 06:59 PM   #22
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I think (after reading Niclam's post) that NGD must open a server called "Aton" in wich you can test the premium items before buying them on Ra or Horus.
In this server you will have infinite ximerin but for prevent people playing in this server we have to do something (IDEAS!)
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Old 05-16-2009, 07:50 PM   #23
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Hi Community,

As Niclam stated, there is a reason why Amun is closed right now. We need to have a limited amount of collaborators in order to be able to process all incoming data efficiently.

I fell as I'm repeating what Niclam already said, but I need to clear up some points here.

Why do some bugs remain?

The Testing Team clearly gives us a good feedback about them, some are easy to reproduce and some not. The problem isn't directly knowing nothing about them, but a common problem with game development... you fixed something but maybe you broke something else. In most of this cases they are detected again and fixed.

Other bugs may seem easy to be solved, but maybe require of a full feature redesign or even a code rewrite (as it was said, we are on this right now and we hope that you get to see this soon.) In this cases, it's too hard to explain why, but it's just this way.

But with more people you get more tests and reports!

Sadly, we experienced this before and things got a bit... messy. The first and biggest enemy of MMORPG development is that your users misunderstand what is happening about it. Speculations tend to create a really bad environment for the community. People get angry about things that maybe won't even happen and this completely breaks feedback purpose. You just have to see how easy is to believe something just because it's posted on the internet! It's gotta be true!!

So, what does NGD get by having Amun closed for some days?

We test the main and new features and make them work, if bugs are found in them, as we wanted to for when we open Amun to the public we have a version that reflects what we really wanted for the upcoming version avoiding the forum or the game to be filled with false rumours or mischievous news.

But whyyyy???

NGD is getting a great feedback combining Testing Team reports and Support (Gameplay Errors, etc.) reports. The last ones mentioned don't get affected by speculations and plus the information we require about the new version provided by the Testing Team we tend to have a clearer vision about the game's actual problematics.

Ok NGD, you won this time!

We know we have a lot to solve, we are focusing half of our programmers in enhancing Regnum's engine tech and results are closer for you to see them. So, having our test tasks well conducted is vital for a healthy and effective development process.

We hope you understand why we work like this... As we Somos pocos (TM) we need to make a better product at the same time we add features and fix bugs just to continue giving our best but faster.

Regards,
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Old 05-16-2009, 08:09 PM   #24
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People need access to Amun to test premium, don't forget that...
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Old 05-16-2009, 08:13 PM   #25
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Quote:
Originally Posted by Miraculix View Post
People need access to Amun to test premium, don't forget that...
That's a problem we need to solve with paint preview, etc. People shouldn't need to go to Amun to see if they will or not buy an item. This, as many other things, we hope to have solved as soon as possible.

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Old 05-16-2009, 08:42 PM   #26
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Quote:
Originally Posted by Kailer View Post

Ok NGD, you won this time!


How about other forms of payment as Niclam stated in 2007? Demand has shot through the roof, yet NGD doesn't even seem to want to make money. You just like things the way they are now? Maybe when you start to lose income you will do something, thats what your approach looks like from this perspective anyway. NGD never does anything until it threatens them. Really how hard is it to invest into other forms of payment, which would put this game on a level with so many others, enough of us have given in to the premium which this game seems more and more impossible to live without with each coming update, you claim everything to this point was a miracle, a risk, I don't understand why NGD can't do this.

I understand the approach NGD takes, this game is driven by the community, but at the same time that has its downside. For one, NGD itself knows little about the game, how many people on the NGD staff have actually played through the game from lvl 1 to 50, in all realms, on all classes, just like we have done? These should be mandatory things! Second, balance has been taking the right approach, but this balance is limited to a select group of people.

Come on, is this out of beta or not? I mean look at all the content we have recieved after beta itself, and yet we continue to recieve content upgrades, instead of bug fixes, which have been piling up for ages. I have nothing against content updates, but its going to bite NGD in the ass, you can make the game look as nice as you want from the outside, or the way its advertised like on the website for example, but on the inside its totally different. Just look at the registered users and the total number of people who play, its no wonder, though even if we had more people would the server be able to handle it? Its pretty shaky right now, you have 4 people fighting over one mob spawn, imagine 20 people. Its a RvR game, but somehow you spend more time fighting nonstop in circles for months before you get to that.

(How about fixing the Medenet quests finally after 3 months.)

Last edited by Rated_R_Edge; 05-16-2009 at 08:58 PM.
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Old 05-16-2009, 08:48 PM   #27
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free amun a week per month?

free amun on wednesdays?
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if you can shot from a 40mts range, and actually move faster than a class that can only attack you from 1.5 mts... how in the world are those guys going to be able even reach you? -chilko-
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Old 05-16-2009, 08:59 PM   #28
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Quote:
Originally Posted by Rated_R_Edge View Post


How about other forms of payment as Niclam stated in 2007? Demand has shot through the roof, yet NGD doesn't even seem to want to make money. You just like things the way they are now? Maybe when you start to lose income you will do something, thats what your approach looks like from this perspective anyway. NGD never does anything until it threatens them. Really how hard is it to invest into other forms of payment, which would put this game on a level with so many others, enough of us have given in to the premium which this game seems more and more impossible to live without with each coming update, you claim everything to this point was a miracle, a risk, I don't understand why NGD can't do this.
In an old discussion on IRC with Kailer he explained to us that the problem with other forms of payment is that it is not easy for a company in Argentina to present income from abroad, for tax reasons. Even their Paypal income is handled by their swedish partner. Some people online on IRC at the time suggested "moving" NGD home-country to some other country only on paper, a country with a more beneficial (for the company) tax policy. (which is a common tactic for companies nowadays). The response was that there have been efforts/research in that direction and that They Are Working On It (tm). I believe them
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Old 05-16-2009, 09:17 PM   #29
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Quote:
Originally Posted by Miraculix View Post
In an old discussion on IRC with Kailer he explained to us that the problem with other forms of payment is that it is not easy for a company in Argentina to present income from abroad, for tax reasons. Even their Paypal income is handled by their swedish partner. Some people online on IRC at the time suggested "moving" NGD home-country to some other country only on paper, a country with a more beneficial (for the company) tax policy. (which is a common tactic for companies nowadays). The response was that there have been efforts/research in that direction and that They Are Working On It (tm). I believe them
No, no! We're not moving and never intended to. Maybe you misunderstood what you've seen. We are working on new payment systems too. Anyways, please stay on topic.

Regards,
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Old 05-16-2009, 09:26 PM   #30
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It's nice to see a discussion where devs are so active.

Imo, Amun was and is no intended for public, yet for devs and testers only. I don't know why would you want to test your paints on amun, the paint preview works good (at least for me). As for lucky boxes, I know you guys tested them on amun and got really imbalanced items, yet when you purchased them on any of live servers you got 90% of the time crap so there's no need for that to test on amun either. Don't know what else, I think we should all be happy by the chance we can get to amun at least sometimes because I've played/tried a lot of mmo's and they don't even have a testing server (viewable to the public).
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