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Old 10-02-2011, 06:32 PM   #21
Eyfura
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Quote:
Originally Posted by Frosk View Post
Hi!

I apologize for the bonus downtime, I wasn't at home (it's Saturday night here in Argentina), and I had to come back home as fast as I could to reactivate it.

Regards
Wow, I know mistakes happen but I never expected that you would come home at middle of weekend night to reactivate it for us(i thought we have to wait until morning)! Im positively surprised. NGD indeed made very good decision when they hired you

Thank you very much Frosk!

Also castles, realm walls and bridges are very awesome! Good job!!
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Old 10-03-2011, 10:42 AM   #22
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Quote:
Originally Posted by Frosk View Post
Hi!

I apologize for the bonus downtime, I wasn't at home (it's Saturday night here in Argentina), and I had to come back home as fast as I could to reactivate it.

Regards
+many for services above and beyond the call of duty.
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Old 10-03-2011, 11:43 AM   #23
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about Xim bonus...
Whether you can inform on it approximately for two weeks before event.
3 days for my country its too little... Think, or increase duration... you lost the money

and Nice job with Castle, we are waiting
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Old 10-03-2011, 02:24 PM   #24
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Originally Posted by VeterKh View Post
about Xim bonus...
Whether you can inform on it approximately for two weeks before event.
3 days for my country its too little... Think, or increase duration... you lost the money

and Nice job with Castle, we are waiting
Hmm... 3 days equals 72 hours, no matter where in the whole planet Earth you're standing.

For now, we're gathering collisions errors and things like that users are reporting, in order to fix them before live-server's launch.
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Old 10-03-2011, 02:30 PM   #25
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Nevertheless would I like to know why Niflheim was the only server where the EP bonus was aborded before expiering time ended? Do we get the 18 hours back?
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Old 10-03-2011, 02:32 PM   #26
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Quote:
Originally Posted by Frosk View Post
Hmm... 3 days equals 72 hours, no matter where in the whole planet Earth you're standing.

For now, we're gathering collisions errors and things like that users are reporting, in order to fix them before live-server's launch.
you made my day
It was council. And only.
You do not listen to anything
Don't judge on that country in which you live!
In our country on credit cards seldom who holds money, from which it is possible to pay on the Internet. Transfer to a credit card occupies till 2 days. To continue further or to stop?

I can and wait for a following bonus. 72 hours aren't enough that you wouldn't tell.

good news!!!
all the best!
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Old 10-03-2011, 05:04 PM   #27
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Quote:
Originally Posted by Frosk View Post
Hmm... 3 days equals 72 hours, no matter where in the whole planet Earth you're standing.
Niflheim... 72-18 = 54 hours.
Why is there no statement by NGD to the missing Exp-Bonus on this server?
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Old 10-03-2011, 05:46 PM   #28
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We got a major XP boost and people are still complaining? God...

Can understand the players on Niflheim though.
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Old 10-03-2011, 07:05 PM   #29
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Quote:
Originally Posted by Phlue4 View Post
Niflheim... 72-18 = 54 hours.
Why is there no statement by NGD to the missing Exp-Bonus on this server?
Bonuses are set manually.
I'm afraid that it seems no one from Gamigo was online when they wore off. (Too bad I don't have any access to Gamigo servers, but I understand that over there you guys have your own Community Manager, right? I mean, we didn't have this issue over at Raven and Piranha).


Thanks anyway for telling us this, it's been a great help. And of course, we offer our most sincere apologies.

Regards
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Old 10-05-2011, 09:04 PM   #30
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Quote:
Originally Posted by Frosk View Post
Bonuses are set manually.
I'm afraid that it seems no one from Gamigo was online when they wore off. (Too bad I don't have any access to Gamigo servers, but I understand that over there you guys have your own Community Manager, right? I mean, we didn't have this issue over at Raven and Piranha).


Thanks anyway for telling us this, it's been a great help. And of course, we offer our most sincere apologies.

Regards
Thanks, on Friday we will get our Bonus back
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